Super amazing! Clean room, great breakfast and super friendly staff

AC wasn’t working. Sauna in the room was great. Staff were nice. Breakfast was very good.

Na

A couple of blocks from the beach and really good breakfast.

Inside was nice. Food could definitely be better. Ran out of hot water during my shower on the last day. They didn’t bother us but there was a few homeless people camped out around the hotel entrance. Overall the stay felt authentic but would definitely raise concern for your average tourist.

This hotel is very close to the beach. Walkable everywhere. The staff were great. Very friendly and professional. I would definitely stay here again. The price was ok to be so close to the beach. The breakfast was delicious. I definitely stay here again.

Sewer leaking from ceiling of bathroom into the tub, cracked shower, had mold everywhere. The bed linens were thin and itchy and didn’t smell great. They couldn’t change my room and wouldn’t give me a refund.

Great location. Good food. Nice attention

Good location, one block back from the beach. Room was at the back with a small window looking out to a dark service area was it was nicer to keep the curtain closed throughout my two night stay. Nice size room and bathroom with a good bathroom and shower. Rooftop pool and terrace is nice with good views but pool quite small. On check out I asked to store my bag for a couple of hours and was told there was a charge for it! Never known that in any hotel I've ever been in before so I didn't bother, got a taxi to the hotel I was changing to and left it there for free.

The receptionist Ana was very helpful and accommodating she changed ours room from one floor to other. That made the big difference..

Close to Copacabana beach

Property is runned down. Hallways, elevators, bathrooms need some serious upgrades. Wouldn’t stay here again nor recommend a friend.

Free breakfast and the view on top of the hotel

This hotel ranks as one of the worst stays I’ve ever had at a hotel. We booked during Carnaval a room with three beds each for 6 girls but needed to add one more to the reservation (we had 5 and needed to add 1). The hotel never responded to the request even after Expedia contacted them twice on our behalf and then they wanted to charge us thousands more for the extra person (no change in room). The manager was rude and Expedia eventually had to intervene (thanks Expedia!). The pool is small and the breakfast was the highlight. It was really just okay but we suspect it got most of us sick. One of us witnessed a man get his phone taken in broad daylight just outside the hotel. Overall, I would never return.

nice hotel clos4e to copacanana nd many dining options

Not a hotel - more like a nice motel. They didn’t fix my washroom for 5 days. They didn’t have a clothes iron etc etx

I had my passports stolen from my room and the staff did very little to help recover or even investigate. The facility was also very run down - gym was old and didn’t work, sauna wasn’t working.

Great locations, lovely breakfast and staff were friendly and helpful. Very limited storage space in our room. Would use this hotel again

Hotel lost power for 4 hours the day I checked in. Pool did not look clean and was very small. Leak in room and hot water was off and on. Moldy smell in room. Morning buffet was only good and consistent thing at this hotel. 1/5 stars.

Everything was broken needed to redo keys 3 times before they worked check in was terrible the staff rude avoid at all costs