We both really liked the hotel and the room.
Room was clean and comfortable overall despite the slightly dated decor and nowhere near enough power points. The breakfast was great too - lots of choices, though because we stayed for 2 weeks, towards the end we felt it was getting a bit repetitive.
My main issue was the wifi - it was REALLY slow, even though I specifically asked for a room with good wifi and there was no other option, no surcharge for better internet and not even sim cards in Can Picafort. Smaller nuisances were things like:
- coat hanger constantly falling off in the cupboard
- beds and mattresses sliding around a bit.
Overall the staff was really nice (especially Viola the cleaner - thanks!). For some reason, reception staff kept speaking German to us several times, even after we established that we don't speak it but we didn't notice any of the "they only like you if you're German" sentiment from some other reviews.
The breakfast team made a few odd moves, such as:
- told us off for getting our own cutlery even though there wasn't any on the table,
- told us to go out and have breakfast on the balcony at 10.10am and then locking us out at 10.30 when people inside could still finish their meals,
- didn't replenish the water/juice and/or clean glasses within 5-10 minutes meaning there was no water available, etc. Small things but at this price point I expected a bit better.