Absolutely disgraceful service once again throughout and even though I felt they deserved a second chance last time I will never return. Staff are rude, incapable of managing services and simply are not interested. A complaint will cause an uncomfortable argument. Breakfast is chaos, with children running riot and staff incapable of dealing with requests. Often you cannot find cutlery, or glasses and tables are generally dirty although there is staff available. The pool is an absolute nightmare, overcrowded with very loud music and the small small as if it were in an amusement park. I understand that mainly the hotel is frequented by Moroccan families and culturally they find things acceptable that Europeans don't but the price is exhobitant and much more is expected.