I would stay again clean and tidy the staff was great for help

Functional clean hotel. Very good buffet breakfast. Convenient for airport, when need to stopover.

Arrived at 2.30am. Friendly check-in although no mention of breakfast times. Room was small dark and dated but clean. Really noisy lots of noise from surrounding rooms even though it was 3am before I got to bed. I travel with earplugs so popped them in and slept until around 8.30am. When I took earplugs out it was even noisier! Breakfast ended at 9.30am. checkout was quick but staff were indifferent. Overall fine for one night.

This hotel is a dump, nothing works, breakfast absolutely sucks, no functioning pool, guests throwing cigarette ends over the balconies, loud noises at dinner, uncomfortable beds, the list is endless. This was like the Solana from Benidorm meets Fawlty Towers, only positive thing about it was Caroline the amazing receptionist and was informed that she got sacked.

Still difficult to find - as the tree outside obscured the sign

Hotel needs a revamp, lots of things not working

Most depressing hotel I’ve ever stayed at. Took 2 DAYS to get an extra pillow, the swimming pool was empty and someone tried to mug me as I walked back to the hotel on my last night……avoid at all costs!!

Value for money accommodation, but staff were ever so friendly and helpful (especially Annett on reception)

Great value good location good transport links

Horrendous place

The Hotel is good value, the staff were friendly, especially the breakfast staff who worked with a smile despite being not given the resources to serve the guests properly. However, this is not a 3 star hotel now, there is no WiFi in the rooms, the room has many small problems, no plugs in any of the bathroom sink bath or foot wash, the toilet seat was loose, there were stains on the walls and long black hairs left from former guests.

I liked the fact that the property was very close to lots of different amenities. On Friday and Saturday nights it was very noisy, doors banging, people shouting, running up and down the corridor. It was very scary, this went on into the early hours of the morning. This place needs at least 2 security persons at the weekend.

Double room (single occupancy) very small. No Wi-Fi in room. Safe didn’t work. No butter at breakfast. Expensive for what you get.

We booked this because our flight was cancelled and didn't want to spend the night at the airport. Whenn we arrived the queue was huge and only 1 staff member on, understandably they probably were not expecting the situation we were all in. The hotel is very dated and we had no hot water but we didnt care, it was 1am and it had been a long day. Wouldnt want to stay there more than a night but is convienant for the situation we were facing.

We only stayed for one night, so we didn't need much, just a comfortable bed and clean bathroom. The place is clean but is very much outdated and needs renovation. The staff is very friendly and polite, the breakfast is basic but very good. I only missed some fruit, vegetables and eggs.

An overall decent place to stay for an older, budget priced facility. I would stay here again although it's disappointing that the pool and rooftop patio worth closed. The staff were all greatand really accommodating

Was not clean but they changed my room after claim. Breakfast ok.

Staff is excellent. A decent breakfast. Hotel description says there is an airport shuttle but there is not. However the green Titsa San Isidro bus goes directly from TNS to a stop only three short blocks away, costs about €2. Make sure you get off at the San Isidro bus station outside the Hotel Ucanca or else you will wind up an hour away in Santa Cruz.

Wonderful reception, very welcoming and professional! Single room is good size, but bathroom cleanliness needs improvement. Excellent hotel location, few minutes walk to San Isidro Bus Station.

Overall it was good stay the hotel is fine but the breakfast is a bit breakfast was a little bit basic and the rooms need updating yhose wooden bedroom furnishings must go....just go yo ikea and buy in bulk for every room a White set...that will be much better