Bathroom are poor cleaning and rooms are very small, not refrigerator in the room. Air conditioners were not working properly and our family traveled on summer time( temperature over 25 Celsius

It was so nice to traveler! The lobby provided some snacks for guests! Everything was so good!

Bed bugs

Exceeded my expectations. Very friendly and professional staff. Central location.

I think they should have more honest pictures on the website. At least my room did not match the pictures i saw on the website. It probably didnt help that i probably got the worst room possible over looking the stairs inside the hotel, room number 203. The walls were so thin that we woke up every time someone did anything above or next door. Everything was old and aged. Overall i was very disappointed especially since i was looking forward to a three star stay, not that is great, but after days of 1-2 stars during the camino, i was excited to stay in a little more cleaner accommodation. To be honest some of the 1star stays in the camino was better than this place. If you are doing the camino and you want to stay at a cleaner establishment, this is not it. It would be a continuation of the camino.

The people at check in were very professional and nice. They answer all of our questions and provided us with suggestions to places

Welcoming staff. Room has no sound prove, you can hear next room conversation.

3/5

Adequate.

Great hospitality. Really enjoyed our stay. We were not too far from the center district

Close to old town

Overall, nice hotel....

Perfect location, as the old town, the modern city centre, the train station, the bus stop to the airport and supermarkets are all within a few minutes walk. Nice and friendly staff that speaks English fluently and adequate breakfast for a 3 star hotel. Fret mattress, pillows and towels, also bathroom amenities. The only issue is the humidity on the walls and shower that needs to be thoroughly cleaned. Overall, I would return!

Muy bien ubicado, super amables en recepción , desayuno amplio

Lovely, helpful staff. No conplaints

This hotel is located in a perfect position, very close to the Santiago old city center and the cathedral. Rooms are really clean and functional, perfect for a short stay.

Great location of hotel just down from bus stop from Airport. Very good breakfast. And 10 mins walk to Cathedral

Great location , friendly staff and very clean

Great hotel,very good value ,location excellent,staff very helpful,breakfast very tasty!

Very uncomfortable beds with plastic shield all over the mattress making the bed feel so warm and sheets that couldn’t obviously stay in place. We had a bad night! Heavy curtains at the window, no way to open them without being seen from the outside ( no light curtains). Good breakfast , not included in tha price of the room.. Located in a good quiet position, near the historical center