The location for this hotel is perfect. Easy access to bridges, restaurants, Hop on-Hop off bus, shops. Front staff was friendly and knowledgeable. Very clean.

Room was overall clean, it can be noisy, you can hear the neighbours. Here’s a big one: WIFI didn’t work the whole time we were there, and staff just says: we will let “them” know. I definitely don’t think it’s a 4- star hotel. Location is great though. Be aware that the safe is not bolted in, so someone can walk off with the safe. Room is quite dated. Staff also wasn’t too friendly in comparison with all the other hotels we stayed at in Portugal.

I love the location.

The property is in a perfect location however the rooms are small, ill equipped for accommodating wardrobe and the beds are extremely hard and uncomfortable. We could not get a good nights sleep due to the terrible mattresses. My husband slept on the small sofa due to his back issues. Additionally, the bathroom was poorly lit, not suitable for grooming.

The location was awesome but my room was disappointing. It was on the first floor and didn’t have a window. There was a door that opened to a brick wall. The room and bathroom were very dark, even depressing. The air conditioning was excellent, the hot water came and went. The WiFi was slow and went down for a day making it difficult to get anything done.

Best part of this hotel is its location... Our room (323) was small and with an eave ceiling. We could not stand up in one corner of the room. The "carpet" was filthy. This property needs a big upgrading.

Location excellent staff amazing breakfast had a nice variety of food Very accommodating Wish they had some outdoor space

The rooms were very small. The window does not open.

Property is close to port and convenient for tours and dining!

Hotel was spotless and our room very comfortable, its location is very convenient to walk around Porto

Second time staying here. The location is fantastic - so many amazing restaurants and bars nearby, and very close to the river. Staff are really friendly and the rooms are comfortable. The only negatives are, if you are in a street facing room, it can be very noisy at night. And the gym is poorly equipped with some machines broken.

This hotel is perfect in terms of location. We had 2 nights here exploring Porto. Uber from the station and back and after that everything was easily walkable. We didnt have breakfast as felt it too expensive but found plenty elsewhere closeby. Room was spacious, although the internal window into the bathroom was somewhat unusual....thankfully we found the blind! Would definitely stay again.

The location is excellent. The hotel looked lovely but there were few amenities in the room. We had to ask for a kettle, even though the base was there. No shower cap, q-tips etc, no robes, no face/ wash clothes. They were even charging a euro to look after a suitcase. For a 4* hotel this is disappointing.

Second year staying and highly recommend.

The hotel was clean and in a central place to stay... Bed was awful and had to ask to be changed to another room at 23.30 hours.. To be fair, they moved us straight away to a different room. The bed was a little bit better but not the best considering the hotel is a 4☆... if the hotel had of been full(as it was the next night) and they couldn't move us to a different room i definitely wouldn't have slept!!

👍

Great location. Rooms clean and comfortable but room had a view of a wall less than five feet away. Felt like we were in a dungeon.

Close to Ribeira shop and restaurants

The Hotel has an excellent location, and is a impressive historic stone built building. It has a complex internal layout and it would be helpful if you were given a layout plan on arrival. The buffet breakfast had some good chesses, breads and a fine selection of local cakes. Our room only had one window which only had a view of the back of another building. The 'King sized bed' booked was two single beds pushed together, but made up as singles with very hard mattresses.

Hotel could use some upgrades.Beds are not comfy but its ok. To get in the bathtub you need to climd.its not easy if you have mobility issues. Geeat location walkable