8.4
Very Good
From 118 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

8.6

Service and Facilites

9.2

Traveler Reviews Hotel Arcade

Number of reviews per page
20
40
Top reviews
Geoffrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff let me leave my luggage at 11 in morning, and gave me the room key to use after the room had been cleaned (note - reception is closed between 11a.m. and 2) Considering the central location the hotel is very quiet The breakfast was excellent for this type of hotel. It hadvarious plant based milks and yogurts The staff generally were very cheerful - not the norm in German customer facing roles The whole stay was a pleasant surprise
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Neil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excellent customer service at reception - especially on arrival when we were late for the check- in slot (Reception closes at 10pm message call ahead to arrange late check-in if you're going to arrive later) - the friendly, welcoming receptionist stayed on duty 20 mins beyond her shift until we arrived. Comfort Rooms are clean, spacious and comfortable - being a Brit I would have appreciated tea/coffee making facilities in the room but this isn't the norm in Germany and it wasn't a big issue/problem. Breakfast buffet at £4 per person was excellent value and good quality with plenty of variety. Again staff were excellent - friendly, helpful and welcoming. No other meals are served but plebty of cafés, bars, restaurants within 2 mins. There is a bar with limited drinks in reception. Location is great for shops, bars, public transport and railway station (10 min walk - taxi takes a seemingly lobg route but this is because of a very quirky road system), and Wuppertal's famous Schwebebahn, the C19th suspended tramway that runs suspended the above the River Wupper from one end if the town to the other...amazing. Ķöln and Dusseldorf are easily accessible by frequent trains. Highly recommend this hotel.
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Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent friendly staff great rooms really clean . City centre location only 5 minutes from central rail station
chris
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Excellent stay friendly staff from Reception, Restaurants to Cleaners very helpful. Very quick laundry service as well great choice of Breakfast
Martina
icon-Business
Business
6.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Was missing parking, that is advertized in app. Also in app it shous **** hotel, but it is only ***
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Excellent location and a very short walking distance from Wuppertal Hauptbahnhof with friendly staff. Every time I have stayed here, I have found the rooms comfortable and incredibly clean. There is a really well-catered breakfast buffet with lots of variety.
Arturo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Top value hotel. Best breakfast. Not climatized rooms though
Joan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The location is amazing! Unfortunatly the parking was listed as 9Euro, and it was 20Euro per night. Even the hotel front desk was not aware of the change. They were extremely helpful, even for a group arriving after 10pm. They are overly conscious about teaching guests how to use the key card, although most hotels are using this method these days.
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Caroline
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Fabulous, helpful and cheerful receptionist :) Large clean room and comfortable bed. Large clean bathroom with powerful shower. Great area for shopping too.
Nans
8.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

It was a very good option for a stay in Wuppertal, perfectly located (minutes or less away from main station, shoping area, restaurants). The hotel was in good conditions, nice service, breakfast buffet with multiple choices. Room is quite, fairly dark and proper bedding (it's only the blanket that is way too small, but it's the same in most German hotels).
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Verified traveler
6.0
/10
Reviewed 605 week(s) ago

Hotels.com verified review

The hotel is situated next to shopping streets, and was pretty hard to find with a car. Good basic hotel, with a nice breakfast room. My room had some strange smell from air freshener (probably) but otherwise the stay was OK.
Verified traveler
8.0
/10
Reviewed 652 week(s) ago

Expedia Group verified review

We had a very pleasant one night with a good breakfast.
James
8.0
/10
Reviewed 715 week(s) ago

Hotels.com verified review

Good hotel-very convenient for a traveler. I have stayed there before and will do so again if the occasion permits.
Verified traveler
8.0
/10
Reviewed 715 week(s) ago

Hotels.com verified review

Stayed here before. Yery nice for the cost and veryconvenient to the main train station.
Nele
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Sehr gutes Frühstücksbuffet mit toller Auswahl und leckerem Kaffee. Bis auf die Parksituation ist die Lage super und erstaunlich ruhig.
Lenn
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Ganz tolles Frühstück!
Michael
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

positiv: Die Unterkunft ist zentral und schön ruhig in einer Fußgängerzone:. Besonders hervozuheben ist das super Frühstück negativ: zum Parken muss man ein Parkhaus nutzen, das einige Minuten entfernt ist - ist aber nicht sooh schlimm
Karl-Josef
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

sehr sauber, sehr freundlich
Ramona
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Zimmer dreckig, selbst nach zweimaliger Beschwerde und erneuter Reinigung immer noch schmutzig. Die drei Sterne, die dieses Hotel hat, sind definitiv nicht gerechtfertigt.
Henrik John
icon-Business
Business
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Fint hotel midt i centrum. Meget venlig og hjælpsom personale. Særdeles sød receptionist hjalp med telefon app til at betale parkering. God morgenbuffet.
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