8.6
Very Good
From 473 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews The Crossways

Number of reviews per page
20
40
Top reviews
Jeremy
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging
Natalie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely stay, breakfast included and was lovely, room was lovely and cosy
Liam
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic as always. Great food, great room, great service.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable breakfast excellent pleasant staff. I would book afain
Stefan
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking
Stefan
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bar had lots of choices. The room was clean, although the bin hasn't been emptied. Comfy bed and a good working shower and bathroom. Very friendly staff. Breakfast could do with fresh fruit, most is out of tins.
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.
David
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Superb Friendly Hotel with excellent staff and great food
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The food was delicious and the staff went out of their way to meet our needs and make our stay as comfortable as possible. The cleaning staff were very helpful and friendly, as were all the staff. This was our first visit but it certainly won't be our last. Thank you all very much.
David
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Just had breakfast, cooked to order, well presented and tasty
Ronald
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

First, the good: excellent value for a 5* hotel in this area. Room was fine, service was excellent. Breakfast was very good. The service provided at reception (Prashant) and he came and fixed the TV which was, initially, not working. Similarly service at breakfast (Anaiya & Max) was also excellent and friendly. Both groups couldn't do enough to help. Next, the could do better: signposting from car park to reception could be clearer (I walked all round the building dragging my suitcase). Washbasin would not empty, so I left it full each day - although emptied, it was not fixed during my 6 night stay. Would I come again ? YES
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Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Crossways is a gem of a hotel with wonderful views of Glastonbury Tor and the surrounding countryside. The beds are comfortable and Internet access is very good. Everywhere is very clean and the staff are generally very good. There was just one morning when the staff lost track of who still needed to order their breakfasts. Talking of tracks the road to the hotel from Pilton is single track but it is worth the care needed to get there.
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Andres
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Comfortable and nice place. Food was very average to low quality. Everything else was very nice.
Rupert
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

An interesting hotel in the middle of the somerset levels. friendly staff and good food
Joanne
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovely hotel and food was great
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

A great find! Lovely hotel with oversized rooms.
Rizvana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It’s a village like area.
Verified traveler
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

You get what you pay for, oh okay its not got lovely gardens to walk through but the hotel building, the service, friendliness of the staff is good. The view from the Terrace bar over the rural landscape of the Somerset levels to Glastonbury Torr lovely. The breakfasts, and evening meal a little pricey but well presented, lovely flavours and great tastes. 3 to 4 days as a base to explore... good spot..... thoroughly recommend.... and boy are we fussy.
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Allie
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I paid for the honeymoon suite but was given a different less special room without explanation.
G
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
Number of reviews per page
20
40