Best staff experience at any hotel ever! Everything else is also top notch. 10/10 recommendation for an authentic japanese experience.

The hotel is beautiful and in a gorgeous area of Kyoto. It is walking distance to the shopping area, Monkey Park, and Bamboo forest. The staff was very caring and helpful. The rooms were so clean and comfortable. I loved my stay there and will definitely go back.

The good stuff: location was excellent, staff was very friendly: our luggage was brought to our room while we were out sightseeing, the dinner service was excellent. The little sitting area was picturesque and lovely to sit in. The bad stuff: we booked a room with an outdoor onsen as it overlooked the mountains and rivers. However, it is not very private as there are people walking the streets right in front of the onsen so you have to pull the shades and hide your view. The room next to us had an onsen as well right behind the. Bamboo wall and we could hear every word they said. The light was burnt out in the bathroom and we couldn’t see very well. Also in the pictures it looked like there was a small platform for the beds. There isn’t. Only one pillow was provided as well. The caution: this was our first stay (and probably last) in a ryokan. For $1000 a night we felt like we were camping. There is no place to rest during the day. After a long hot day of sightseeing, a shower and a rest before dinner is ideal. However your bed isn’t placed out until after dinner. For breakfast they have to come and put your bed away and the latest they will do that is at 8:30 am. We should have declined breakfast and slept in as there are great places in town to eat. There was no place to hang the hand held shower to stand up. You have to sit and shower. We should have been more discerning in our search for a ryokan. Hope this review helps someone else.

Stunning property. The room was far beyond our expectations. Very modern and spacious. The staff was outstanding and kind. The location is quiet and peaceful. Great for a relaxed trip to Kyoto.

Excellent ry

Very clean, updated room, great staff and location.

Had a wonderful experience. The Ryokan was immaculate. The staff was friendly and very helpful.

We had an amazing time during our stay. The service was impeccable and personalized. We had a kaiseki dinner and breakfast, both of which were a great way of learning more about Japanese culture. I definitely recommend spending a little more to get the dinner. They also provided us a celebratory dish since this was our honeymoon trip! We also got the room with a half open- air hot spring bath which was particularly relaxing to soak in after a busy day of walking. I will love to come back to stay again in the future!

Best of all. Hospitality is topnotch. Their service is beyond excellent making us feel like visiting their home with very warm welcome. The ryokan close to all attractions.

Amazing hotel, amazing experience! Better than I could have imagined. Service is simply impeccable there! Breakfast was amazing. Room was clean and a great size. Everything you could possibly want was there. Highly recommend this hotel!

Most amazing relaxing luxurious experience on a vacation ever. The staff are very gracious and attentive. The views from our apartment and our dining room were peaceful and gorgeous. We enjoyed our private outdoor bathing to sooth our hiking and standing feet/bodies. The location is beautiful, perfectly located near attractions to be reached on foot - bamboo forest, kimono forest, seeing monkeys and the scenery all around is spectacular. I would love to go there an annual retreat for us and next time enjoy the rickshaw rides and biking. The food was amazing and uniquely prepared and presented. Come hungry as it is 8 to 9 courses. You won’t leave hungry. The rooms in our apartment were very spacious and delightful. The place is immaculately clean. We were provided with comfy attractive Yukata to wear and can wear to dining room. Definitely a place to make memories as the experience was incredible and pampering. The in room amenities and food were also outstanding. Highly recommend- already told family to put this on their next vacation list. Especially good areas for cyclists and viewing Sakura in spring.

This place is incredible. The staff is so friendly and welcoming. The rooms are gorgeous and comfortable. The food is incredible. The area around it is amazing- great food and lots to see.

Outstanding property. Beautiful interior and exterior. The service and food were exceptional.

Staff went far beyond what we expected. Every single person was always accommodating and helpful. The room was magnificent. In hindsight I think a regular tub would have been enough. The huge ceramic outside tub was beautiful, but being from California and drought conditions I felt guilty filling up the huge tub every night. Also eloquent, but if you are seniors, or have any hip/back complaints, there were multiple stairs inside our room. Although shallow, two up at entry. Two down for living room and one up for futon area. We had breakfasts which were eloquently prepared. But beware that they are geared for the Japanese taste (as would/should be expected) so various fishes/seafood and vegetables maybe a bit foreign. Even the ‘western’ breakfast was not typical of the US. On the second morning we were served spaghetti with 2 kinds of fish, cold Japanese rolled eggs, and the ubiquitous salad, and of course rolls/bread.

We stayed in a room with a private onsen and it was probably the highlight of our entire trip. Everything was conveniently around our stay as well which made it very convenient to walk for food or shopping. The staff was also incredibly helpful and friendly! I recommend this stay 10/10.

Excellent experience, the staff was fantastic and cared greatly about your stay. 10/10!!

Everything was perfect and the staff were so kind and thoughtful. Absolutely recommend!

This is one of the best places I have ever stayed - business or pleasure. The location was perfect - close to the bridge and to the restaurants - and steps away from the river. The rooms were spacious, so comfortable and we had an ensuite Onzen which was amazing. The team at the Onzen was 5 stars - If I could give more I would. Every need was met - sometimes before we even asked for or realize we needed it. From check in to check out time... they made us feel so special. We had dinner and breakfast on site, I would highly recommend it! My only regret - I wish we would have stayed longer.

Our experience at Ryotei Rangetsu was amazing. The service was thoughtful, efficient, and organized, they really thought of everything, allowing us to fully relax our minds. The annex room with a private onsen was wonderful and had a stunning view of the river and mountains. It was also spacious but comfortable, especially the futons that they lay out for sleep. We chose to include the dinner as well, which was delicious and very filling. Overall the stay was 5 stars for us.

We had stayed at the Ryotei Rangetsu for two nights and absolutely loved our stay there! The friendliness, respectfulness and willingness to provide a wonderful experience by the staff is really unmatched. Yamaguchi-San and everyone else there deserve the highest praise. As for the property itself, it is ideally located in Arashiyama and within walking distance to the Arashiyama Bamboo Forest, Tenryu-Ji Temple and all of the shops & restaurants in the area. We had a traditional room with tatami floors and a beautiful view outdoors to our very own garden and the river. Every night the staff would prepare our futon beds, and every morning they would put them away in preparation for our Japanese style breakfasts (which were delicious). Our room also not only had an indoor soaking tub, but it had our own outdoor onsen on our patio as well (which we used on both nights!) We also opted for one Kaiseki dinner which lasted about 1 1/2 hours on our first night there which was both delicious and was amazingly presented. Also, a few examples of their excellent customer service was when they wouldn’t let us bring our heavy suitcase back and forth to our room ourselves (they carried it), they would bring our shoes to us whenever we left to go outside, and when we left on a taxi to leave Kyoto, they said goodbye to us and bowed as the taxi was leaving and only when the taxi was out of sight….would they stop bowing. So yes, I would highly recommend the Ryotei Rangetsu!