The booking we made on hotels.com said check in at 1pm. On arrival, just after 1, the place looked closed with no obvious way of gaining entry or contacting the owners. The pictures bare no resemblance to the state of the pub. All the flowers are dead and the exterior is covered on cobwebs. I asked next door at at the restaurant how we might gain entry and a rather aggressive woman escorted me back to the Lamb inn and banged loudly on the door shouting at the staff inside! Was incredibly intimidating! A very young girl answered the door and said check in was 3pm. We returned after 3pm and were escorted up a filthy fore escape past a huge dead plant to the rooms. All of which added to the trepidation of what the room was going to be like. In fact, the room inside was OK. Clean sheets and towels. No soap or anything like that but despite the wonky single bed (there were 2 and we only have 1 child so fortunately didn’t need to use that bed) the room was adequate. All in all, it was very overpriced for the stay, we were on a roadtrip so only did one night there but it was the worst value place we stayed. I would not recommend it.

We decided after viewing the establishment not to stay

It wax

Very pleasant room but noisy because overlooked the pub back yard where conversation continued into the small hours. Bathroom ok but shower very basic and difficult to operate. Good breakfast and very friendly waitress. It’s an old building so difficult to keep clean.

Disasterous stay, owners dog attacked ours twice in the first hour, bathroom had shower gel instead of soap. A bunch of stuff in the room was broken. We couldn't have been made to feel more unwelcome.

Very worn bathroom. Shower glass not been cleaned for some time. When boiling the kettle inside could have been descaled as not done I some time and all the cartons of milk were dated March, so they all had to go in the bin

it was the most awful place i have stayed in 66 years and i have travelled all rond europe 40 years ago. this had bed out of god knows where. the only clean thing was the sheets. this was in Malborough and cost £100 with no breakfast. i went to coffi lab the only place open on easter monday the very worst thing was the person we paeyed was drunk or high and there was a gas boiler in our bed room. A big no no luckily the rotten window was wide open. i am amaazed this place is on your site. I will not use it again

A very basic room. We stayed above the courtyard which was incredibly noisy and there was a band playing until 11.30pm, which we hadn’t been pre-warned about. The advert on booking stated free breakfast but on arrival we were told this didn’t apply to our booking??? The light in our room didn’t work efficiently (kept blinking on and off) and the bathroom window was broken so couldn’t be opened. On a plus - the landlady (who wasn’t on the premises during our stay) was incredibly lovely when she phoned the next day.

Nice, helpful staff. Bed comfortable

The Lamb Inn sounds charming, but reality is a shock. You enter through a pub, with an iffy clientele staring at you. Our room was on a second floor, no elevator, just a very, very step stairway with spiders and webs. Our room was small and the bathroom was a joke. Water was either ice cold or scalding hot and the controls didn't work. Toilet didn't flush properly and no service in terms of fresh towels or emptying wastebasket. As pubs are now smoke-free, the entire center of the property, which you must pass through to access rooms, has overflowing ashtrays and smells of stale cigarettes all the time. Only decent thing was breakfast, Very nice woman prepared and served and I'm guessing isn't there any longer. Parking is a nightmare as it's close to downtown with time restrictions. Not even a loading zone so you could drop off bags. Yes it sounds charming and old photos are misleading. Reality is borderline nightmare. Hotels.com ought to post a warning next to the listing.

Nobody turned up to cook the included breakfast in the morning so I had to leave without eating. Missing shower door. Dirty bath mat. Dry drink packages not refilled. Extremely difficult to park. Had to move car three times and then park on street far from hotel overnight.

The staff was very friendly but I have to admit the internet even at times when I could connect was so weak, I couldn’t even access my emails. The shower has a power saver machine on it but the problem is the hot water cycles from cold to warm to scalding and around and around so you constantly have to dip under and out. I can’t say the stay was worth the price.

Room was fine booked short notice but only 2 stars as no one turned up to cook breakfast so after waiting half an me and other guests let ourselves out and left hungry

Redeemed themselves by an excellent breakfast and pleasant atmosphere. Staff very friendly and accommodating. Best part! Previously unhappy about noise levels - live music till 11.15, other music till 11.30.

Chaotic check-in as pub was preparing for 'cheap pie night' and bar area was occupied with many young children and their mothers. Room key could not be located for a while. Room was spacious but - like the pub - in need of updating. Parking was only on-street and subject to the municipal restrictions. Pub location was good for other eating options but slightly noisy from traffic.

Clean and comfortable room, good WiFi, friendly staff and a fantastic cooked breakfast! Would recommend!

Breakfast good . Old fashioned pub bit tatty but bedrooms good . Handy for town

Centrally located with friendly staff & a thriving bar with a good atmosphere.

Lovely staff and great atmosphere

Shower head hardly working. Needs thorough clean. Toilet flush very difficult to use