An excellent hotel with amazing views. The pool was a little too busy for my liking though.

Reception staff where some of the best I have ever experienced and would happily return.

The hotel itself is fine. The staff are all very friendly and nice. Only had breakfast but it was very good value for €12. A couple of issues - there is no lift to the 3 bed apartments on the 6th floor, only to the 5th then you have to climb some steps, so be aware if you have mobility issues. And no one offered to help with luggage. The room cleaning isn’t the greatest, they are nice but miss stuff and don’t refill shower gel ets. And the en suite shower leaked a lot. If the hotel was somewhere else I’d probably go back but I’ll never be back to Los Gigantes, go there to see the cliffs, but that’s it, it is a terrible town, absolutely no redeeming qualities.

Thanks a lot for the spacious appartement with luxurious equipment. We had a marvelous time and enjoyed our stay.

Overall good. People (and food) are perhaps the highlights.

The views are breathtaking and the hotel is so clean. The staff are incredible. This is our second time here and won't be our last already want to book again!

Positives Luxury apartments are nice, clean & very spacious Staff are polite and accommodating Views are amazing, great view of sunset Negatives Food really isn’t good. We ended up eating out a lot despite having half board Takes 30-40 minutes to get a cocktail as only ever one person on the bar Entertainment isn’t good. Bar area is very dated & run down Overall aesthetic isn’t very nice - needs a revamp Pool area was closed for 5 days and we were not told before arriving (we were able to access another pool at a different hotel) So much construction going on next to hotel which won’t be done for years. Always noise, rooms are not sound proof - can hear everything from above and neighbours

Fabulous overnight stay at Royal, Sun, big comfortable rooms and the best cb views from the big terraces

Staff so lovely , views are stunning

The property was excellent. We were super impressed with our stay and will definitely stay there again if we return to Tenerife.

Very nice apartment with jacuzzi a s incredible views 10/10 Food compare to other hotels below average. No herbs taste very watery Elevators extremely slow

Amazing views from all units. Rooms and hotel style a bit dated but clean and has everything you need. Restaurants very good. We enjoyed both breakfast and dinner buffets. Would return again at this price point.

Excellent b&b stay. Fantastic breakfast options. Spotlessly clean apartment and special mention to courteous staff. Only slight negative was at check in. No information provided on additional services such as pool towels and room safe charge and seemed only interested in questioning tge use of Ecpedia to mske booking

This is an outstanding property with spectacular views, spacious apartment, pristine condition. The view of the giant rock formations reaching the ocean is just breath-taking.

construction of a neighboring hotel

Staff were very friendly, views & facilities excellent. Construction work around the hotel a bit of a negative currently

The view from the room and dining area was amazing. The breakfast and dinner buffet was perfect. We were given a room with windows from the bathroom and one bedroom that opened directly to the children’s play ground, restaurant, and the pool area that was one level up. The noise was an issue. When we asked front desk staff if we could move to a quieter area the response was unexpected. We were advised that because we booked through a third party, Expedia, they couldn’t do anything for us. After further discussion, the manager advised that if we paid a 50 Euro cleaning fee we could move…..to a room directly beside the resorts only functional elevator. Just a different noise. We stayed put and made the best of our week. Restaurant staff were great. Not perfect but overall we enjoyed our visit to Tenerife. Construction on the street and in the immediate area is a definite issue. Not a noise issue but definitely makes accessing the property less than ideal. Not really controllable by the resort but an issue nonetheless.

Lovely apartment in a lovely position. Great balcony with fantastic views. All the staff were very friendly efficient and helpful.

Great place with wonderful employees, amazing views and very tasty food

The rooms were very outdated - it was like walking into the early 1990s. The view from the balcony made up for it though. It was breathtaking. The location is good, walking distance from the small town. Nice pool. The breakfast buffet was excellent. We signed up to get a hotel transfer from the airport with the hotel and the driver was 40 minutes late with no communication to us. Also it was a different driver as mentioned. It would have been easier to get an Uber or regular taxi.