Dinner in teppanyaki was fantastic! The chef was very accommodating with our food restrictions and put a lot of effort and care into the food. Highly recommend! The restaurant hostess at breakfast was also very attentive to our needs. Unfortunately the reception staff were not as hospitable as they refused to let me attend the yoga workshop as we arrived at midnight and they needed confirmation by 6pm. In addition, they didn’t offer to help us with the luggage when we arrived after a 16-hour journey.

Excellent service, beautiful location!

工作人員很親切且積極，遇到客人有問題都會立刻幫忙處理，早餐也非常好吃。

Good location, it takes more than half an hour by car from Sendai station, though.

Surprised by the large space of the room and bath, no problem to accommodate our group of three people. Sendai Daikannon also visible on good weather. Although not located in city centre, it's next to a DFO complex so shopping and dining are just several minutes walking away.

Everything is fine except that air conditioner's cooling function is weak, so as the wi-fi.

Great place-the staff was the best!

Hotel staff are very friendly, the hotel is next to shopping outlet which make it very easy to reach after shopping day,

Excellent service. Staff are professional and polite. Room is clean and spacious. Nice cosy feel. It is just 2 mins walk to the Premium Outlet. Ideal for those who love shopping. Lots of food options too. I wish I could have stayed longer.

Best hotel stay of my 2 weeks in Japan. Elegant, attentive service, old world European charm. Impeccable service and room conditions. Not a flaw in service. No onsen or pool. I stayed in the noble suite

Excellent! Luxuriously comfortable and first-rate accommodations.

Excellent!!

いつも使わせていただいてますが、こんな料金では申し訳ないほどちゃんとしたホテルです。サービスも素晴らしいです。

非常完美又美麗的飯店，前台服務人員專業又親切，飯店內陳設寢具用品都相當有質感，飯店軟裝也仔細講究，早餐美味連餐具都相當講究。雖然距離仙台車站有點距離不是太方便，但有接駁巴士，隔壁就是泉outlet，下一次家族旅遊還是會選擇這裡。

We always love staying here with lots of dining and shopping options across the street at Tapio, plus the hotel has a breakfast buffet thats really nice and lots of food made fresh to order which is really nice! The quality is top notch! Its easy to get to and quieter, cleaner and more fun than staying downtown. If we go to Sendai, we stay here. Also the price for the rooms cant be beat for groups/families of 4 or more. The staff makes staying here so easy and comfortable! Also we love their bonfire and fireside activities and their evening bar - so many yummy goodies to enjoy!

The staff treat u like royalties, name of the hotel is very apt. Very grand luxurious style which make the hotel stay enjoyable

They fixed the bathtub’s drain that wasn’t working properly without us even telling them, extreme attention to detail! The garden was very beautiful 😁 nice decoration to walk around. The lights on the trees gave it a very christmassy vibe and there were many nice places to take pictures. The breakfast buffet was amazing with lots of choices and great quality. The staff were kind. The extra bed was quite uncomfortable though. There was no live tv. The internet speed was horrible and only exclusive to our room. Despite all that, we had a wonderful time here!

It’s a nice property but not much to do around the area and not much dining option in the property

The hotel was good. I liked breakfast but if there is amore Western option, such as cheese, olive or some dessert would be perfect.

All the staffs were very supportive and nice.