Hotel New Otani Saga

Explore Hotel New Otani Saga
8.2
Very Good
From 645 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.4

Traveler Reviews Hotel New Otani Saga

Number of reviews per page
20
40
Top reviews
Eiji
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
SOOTAIK
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

객실에 먼지가 너무 많이서 목이 아프고 냄새가 많이 난다
hiroshi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

問題なし
Yuki
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

空港バスの停留所から10分ほど歩きますが、大通りでわかりやすく、また周辺が静かなので、落ちついて泊まることができました。フライト遅延で夜中のチェックインになったのにもかかわらず、笑顔で対応してくださいました。有難うございました。
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice staff and amenities. Great walking/museum area!
Kikuko
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

静かな環境で良かったです
Kevin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very relaxing stay for us at this hotel… beautiful view of the water…
Jeongeun
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
William
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Hui Ping
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Youngil
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Marli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The staff was very friendly and help for all information around the hotel.
hidekazu
icon-Business
Business
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Breakfast menu is not so good as we caccot have poor foods and services.
QIAN QIAN
icon-Business
Business
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

非常好的一次住宿体验,商务家族旅行皆可,这边有婚礼堂很漂亮
nicolas
8.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

It was in a great location. The staff was excellent and so was the breakfast. Over all the hotel was a very nice stay.
Peter
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Excellent location and warm service. The room is small but confortable. Excellent restaurtant as well. The only drawback that I can think of is the price might be high for this area.
Seongchan
icon-Business
Business
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Nice stay.
Number of reviews per page
20
40