Worst Vacation Ever – Avoid This Resort! My experience at Orange County Belek was absolutely terrible from start to finish. The staff were extremely rude and arrogant, starting from the check-in desk and continuing with every other member of the team I encountered. The food was awful — no variety whatsoever, with the same low-quality options served every single day. The rooms were not properly cleaned; they would only change the towels and leave everything else untouched. This place completely ruined my holiday. It was by far the worst vacation I have ever had. I would not recommend this resort to anyone.

I booked this property expecting a quality experience, especially with VIP Access, but it was completely unacknowledged and offered no benefit at all. The overall service was shockingly poor — most of the staff were rude and unhelpful, with the exception of three individuals who at least tried to make a difference: the relationship manager, Mellissa the waitress, and Selim the maître d’ on the night shift. Cleanliness was questionable, and the food was both repetitive and terrible. Breakfast, lunch, and dinner were essentially the same uninspired, low-quality options every day. Presentation and taste were equally disappointing. The lack of variety and freshness was unacceptable for a property of this supposed standard. Overall, this was one of the worst hotel experiences I’ve had. I would not recommend this property unless significant changes are made to service, cleanliness, and dining.

Had a great time and ppl are nice and friendly!

The food was amazing

It’s a good 40 minutes from Antalya Airport. The Hotel was well set out with nice rooms, a spacious main dinning room with varied and traditional food of excellent quality. Staff do work hard. Outside eating areas were very good with ice cream available 1200 to 1600. You will notice many cats around these areas. As you walk out to the beach you have a couple of bars (all the bars tend to have one server most of the time, which is poor) one on a jetty. The children’s play areas and pool looked very good. The main swimming pool was also, very good. There is an incredible number of staff working around this Hotel. However, we found the service at times to be poor with long queues and a basic All Inclusive drinks menu. There was no table service in the bar or restaurant. There was also, a door left open to the smoking area that allowed smoke to drift in to the bar area, which was not nice. When things got really bad with serving Vegin, the tall chap stepped into save the day. He was everywhere. A credit to Orange County. The main bar area inside is comfortable, clean but lacked a cosmopolitan feel. Reception is helpful, but we wanted a late check out that cost $65.00, but it was not available and that was following the Hotels advice. On the last day our orange bands were cut off and replaced by yellow ones which meant no alcoholic drinks and with a lack of instruction from the Hotel we felt out of sorts until 1845 when we left. Cost was good. I may go back.

Food

The hotel is very small

It was good, we like it

It’s good but not deserving the money value

It’s a great place for summer holidays with family Lots of activities and amazing amusement for all age ranges.

Nothing

Very very bad staff no body try also the charge me extra money and the ask me to cancel from Expedia and book with them

Amazing hotel, amazing staff, food was so good with many different dishes everyday, allthing was excellent. Food and drinks all day you will never be hungry, you will never be boring with all amzi g show and activities. Many activities and show for both adults and children. Highly rekommended.

Great hotel, friendly staff and super clean. Only little far from city but if you have a car it’s not a problem.

Nice property good staff good food , only criticism the volley ball playing surface needs looking at to many people getting cuts which spoilt a great fun activitie shows at night need to have a bit more variety

Great food friendly helpful staff everywhere in hotel ( only English person here so you could feel a bit lonely) the place has a lovely feel to it nice atmosphere

Good food, clean facility

Great experience

I recently stayed at Orange County Belek - Family Concept and had a mixed experience. The cleanliness and food were excellent, and the staff at the kids' area were amazing, providing a great experience for my family. I also appreciated the good options available for children. However, the room service was disappointing. Despite the positive aspects, the service responsiveness needs improvement

Hotel is big and away from the city family oriented but not much of kids activities Food not bad and reasonable however staff are very rude and lack the welcoming aspect very hard to communicates with or even do the extra mile for the comfort of their guests price is exaggerated compared to the value you get overall was ok