Extremely friendly and caring staf. Excellent property and a very enjoyable Ryokan

I literally do not have the ability to accurately express how AMAZING, our stay was. The staff could not have been more professional. The Onsen, could not have been more relaxing, both the private and public ones. The place was spotless as well. It may have been the nicest, fanciest, ritziest place I’ve ever been. It has literally been the best, and I mean the best, part of my entire trip to Japan!! When I get married I want to go back there for my honey moon.

Small boutique hotel. You hardly see any other guests. Beautifully decorated. Warm welcome tea and snack in the lobby while you wait. True Japanese hospitality. Everything is done with thoughtfulness. The dining room has a great view of the beach. Food was delicious. You get a staff member assigned to your room for your stay. Onsen is small but offers a beautiful beach and ocean view. Enjoyed the experience and the stay. Highly recommend it.

This is a wonderful experience. The room is big, all have huge window/ balcony toward the sea. Hot spring bath is also great. You can book tour private hot spring room. What real impressed me is the food. It worths 1 or even 2 Michelle stars. The breakfast has about 15 items. Dinner omakase list is about foot long…Lol. All at very very reasonable price. In all this is an outstanding hotel with over 100 year history worth every penny.

Amazing service, food, onsen, and traditional ryokan experience.

짧지만 너무나 만족했던 시간이었습니다. 모든 스태프들이 매우 친절하였고 모든 면에서 대단히 만족스러운 서비스를 제공받았습니다. 조식과 카이세키 정식도 정말 맛있습니다. 식당의 분위기도 아주 좋았고 바다가 보이는 방도 정말 멋있었습니다. 모던하고 엄청나게 화려한 숙소는 아니지만 전통적이고 조용하고 깨끗하고 잘 관리된 곳이어서 부모님께서도 만족하셨습니다. 하코다테에 또 방문한다면 주저 없이 여기를 선택할 것입니다!

Can’t recommend this place if you’re western, The stay was overshadowed by a feeling we were unwelcome and due to a negligible level of English, communicating with staff was tiresome and difficult. I spent a lot of money to have Christmas Day here on my Honeymoon and the experience was poor. I had booked Dinner and Breakfast in advance and they had no record of this and made me feel as if I was putting them out when telling them I had messaged ahead. I ordered room service after seeing it on their information pack and it never came. The dinner was overpriced and we had no idea what we were eating as no one could explain it. Very tricky when you have dietary requirements. Worst of all when I tried to complain using language apps to communicate they said what I can assume was sorry and that was it. Things go wrong all the time but no attempt to reconcile things was made which is a huge error in my perspective. I had been in Japan for 2 weeks at this point so had a basic grasp of Japanese Hotel etiquette so I don’t think cultural difference was to blame. All my other hotels on the trip were excellent. A General thing to note against it is that from the pictures it appears to be isolated but is on a busy main road among Larger hotels and opposite a Lawson convenience store. Onsen was excellent and sea views were stunning though this was not enough to make up For rest of the experience.

Everything about our stay was perfect. The staff were extremely friendly and solicitous, the food was incredible, the view across the strait to Aomori was breathtaking, and the onsen was among the most relaxing things I've experienced in my life. I regret not booking additional nights, and would go out of my way to stay here again in the future.

Stayed 2 half board nights in Oct. Very nice homely, beachfront ryokan with posh interior and furnishings. Our room faced the sea and had amazing view of sun setting behind the Mt Hakodate. Beddings are good. Room clean, modern and well equipped. Onsen is clean. Certain part of the ceiling at the male onsen appeared to have balked and may need to be checked. There is 1 indoor and an outdoor pool - both looking out into the open sea. The hot spring water is salty, packed with minerals, but devoid of sulphur and hence its smell. Enjoyed the facilities and hospitality. The kaiseki dinner was artistic that was much appreciated and clearly showed effort and detailed thought in dish creation. Unlike some other ryokans, this dinner spread was not excessive. Breakfast was good and ample. There is a good ramen eatery about 3 minutes walk from the hotel, Ichimonji, which served excellent salt & miso based ramen. And gyoza. Truly fantastic, fast lunch option. Overall, we enjoyed our stay at this property. Thank you for your hospitality!

+ unfailingly polite and thoughtful service + spacious room with tatami mats, futons and yukatas to wear + Onsen (hot spring bath) on site + delicious dinner and breakfast within on site restaurant from locally and freshly sourced produce - located between JR station and airport so access is via frequent local buses, not so frequent airport shuttle buses and taxis - delicious tea is served at meals but more drink options (including alcohol) would have been welcome! All in all, highly recommended!!!!!

Paid almost SGD1,000 for 2 nights with breakfast only. Grossly overpriced for such a basic, small, old and dated room. Nevertheless breakfast and service was good. Onsen was clean and basic. Nothing much within the vacinity.

I arrived at 3pm and wanted to add dinner and breakfast to my stay and they said as I did not book there would be no food for me. Not even breakfast the next day. I asked for coffee and any simple food and they said” go to train station for breakfast we will not help you!” There are no shops around and the train station was 15 minutes away!! I hate to say this, but it felt very rude, unkind, and in many ways anti foreigner in the gestures and way it was expressed...

It was an amazing stay. Service was excellent, truly Japanese experience. The meals were delicious and very well done. The room’s view of the sea front was stunning, so was the onsen.

Everything was awesome, from room with the ocean view to service to food to onsen, the restaurant really deserves the Michelin 1 star! We had one of the best stay!

Fantastic start to our visit to the island. Great service, great food. Very impressed with the effort put in bt the staff.

Great hospitality, great room with unbelievable view. The cuisine was the best as well.

Very good hotel, we got there easily from hakodate station. Staffs were very friendly and really try to help.

We only spent one night but it was a great experience with very friendly and helpful staffs. The room was huge and the view, AWESOME! Balcony facing the seafront with the sound of crashing waves and seagulls! Must visit at least once! We pre ordered dinner and breakfast so no issue with dining.

Stayed at Wakamatsu Ryokan in mid January, could not be more timely and magical. Our room overlooked the sea, watching the snow flurries, while warm and comfortable in the traditional, charming tatami room, in our yukata robes- it was the quintessential onsen experience. Would recommend getting at the minimum, to have breakfast included-it is served in your own room! If you can splurge, highly recommend including one Kaiseki meal for your party, you will not regret it. Onsen was delightful. Downtown Hakodate is about 3mi away/cab ride away. It was a relaxing break between our train/planes/backpacking trip.

We read in a guidebook before our stay that at man ryokan, the staff treats the customer like kings, and that was definitely the philosophy at this resort. Very pleasant stay with extremely attentive staff and a gorgeous view. :)