Crazy hot and stuffy room with a window that only cracks open a little. Stifling hot. Also crazy loud outside all night long. So good luck if u stay here.

The hotel reception staff were very helpful and accommodating. We arrived earlier than expected, and the receptionist kindly tried to arrange an early check-in for us. Unfortunately, the rooms were not yet ready. They also assisted us by providing clear directions to the buses and trains. Unfortunately, we didn’t get the chance to go downstairs and see what they offered for breakfast. I know it was available, but since we were always on the move, we ended up having breakfast elsewhere. The rooms were clean, spacious, and comfortable.

It’s a nice hotel if you like minimalism. No Kleenex, no hairdryer(ZI didn’t wash my hair for 2 days)), bathroom is claustrophobic as there are no vents. It’s a NY style decor making it look stylish with no comfort. Beds and pillows were very clean and comfortable. Front desk Rodrigo was very helpful. Taxis cannot come to drop off or pick up so we had to lug our luggage to get there.

located in the heart of old town Brussels, this property is an old architecture, with spacious rooms and well maintained conditions. I wish the staff on duty during the day was a bit more customer friendly and empathetic. A stone face with a uniform answer: we don't have any rooms until after 3pm really doesn't come across well. the guy in the evening shift was very friendly and flexible.

While the hotel is very cute, it has its share of problems. The room is not clean. There was a dirty cup of coffee when we checked in and the glasses were never changed. There were also fingerprint marks in the toilet room walls. The morning concierge was very nice. The ones at night not as much, they barely said hello or acknowledge people entering.

We thoroughly enjoyed our stay! The staff was so friendly and accommodating! We were able to store our luggage upon our arrival and departure. It is in such an amazing location close to many tourist attractions and many great places to eat and drink!

Horrible

Location was prime amazing. Facility is nice enough if it were kept up. But paint is cracked, floor of bathroom was stained. Shower couldn’t keep the water in the shower, it just splashed on the floor. Room 42 kings building. I’d stay here again, the location is that great. I just don’t think this is a 4 star hotel. It’s more like a nice 3 star establishment.

Wonderful little place in a tucked away corner but still close to all - would definitely recommend and stay again!

Beautiful room with a great location.

Outstanding location, hotel and service

This is not a 4-star hotel. The best thing about this hotel is its location to Brussels central station. It otherwise was a poorly maintained property. In our room, the sheets were stained as was the shower floor. The bathroom walls were dirty and appeared to have rarely been cleaned. There was also a clearly visible footprint on the floor, raising questions as to whether the floor had been cleaned. We raised our concerns with the state of the room and, to the hotel’s credit, we were moved into another room. That room was certainly more clean. However, it’s clear the hotel is very low budget. There was no box of tissues, no hair conditioner or body wash, and no hair dryer. The only offerings were one bar of soap and shampoo. In my opinion, this hotel is akin to a Best Western or similar 3-star hotel.

Great location that met all our needs

It is a very nice hotel but wasn't obvious from the descriptiuon is that the street which the hotel is on is all cobblestone and very narrow and the taxis can not drive on it after 8:30 am, so our driver had to drop us off considerable far fro the hotel because of the traffic. All os the streets in area are cobblestone, so we had to drag out wheeled lugges over 6 blocks to the hotel. Fortunatley it didn't ruin the wheels. When we were leaving at 6 am, the taxi was able to stop right in front of the hotel. There is a wonderful cookie and waffle shop right beside it and we could always smell fresh cookies, it was very enticing and the shop if very good. The beds were firmer than what my travel companion and I like so we had to sleep on top of a duvet to make them softer. The location is very good and close to a lot of attractions and walking distance to the Central train station for day trips. Hot water pressure was good an always lots of hot water. wonderful restaurant across the street and Les Galleries for shopping is about 20 steps away.

Beautiful boutique hotel in a charming area of Brussels. The room was spacious with high ceilings, a freestanding deep bathtub and large shower! The room was clean and quiet. Be aware that the neighbourhood is pedestrians only so if taking a cab from the airport you will need to pull your luggage through the cobblestone streets.

Spacious room. We were in Europe 5 weeks and this place had the only very poor breakfast. We paid for it and still ate outside the hotel each morning. Food selection was limited and quality even worse. What a negative surprise. Staff was excellent !

10/10

Great stay

I love the location.

Very convenient location and interesting as it forms part of the Galleries with shops, restaurants, cinema etc, just off the Grand Place. Helpful front desk too.