Would not recommend

All was very good. Excellent service and beatific and clean property. Very well organised on all aspects. However the coffee machines in the restaurant are really really bad. That cannot be called coffee. The Starbucks opens at 10am so it’s a long wait for a decent cup of coffee at breakfast. My last few days I discovered the Panorama bar which serves good Turkish coffee and cappuccino. Please change the coffee machine in the restaurant area with something more drinkable such as Nespresso or similar. Thank you.

Where do I start ! We arrived a day late as there was a big motorway accident in uk , so we missed the plane , refused nights refund ! Doesn’t cater for autism , after speaking to guest relations was advised they would bring chips for the autistic child at 10:30pm every night without charge happened once we were charged for room service, the room got a quick once over daily the sheet was ripped but still on the beds , we between us had at least 35 bites child included , mainly when we were in bed , I slept with cold wet towels around my ankles to get some relief , went to chemist for antibiotics and steroid cream, as usual sunbed wars ! Dining areas were worse it was utter carnage , should be a one way system in place people barging around pushing and shoving ! Booked the cabana bed for a birthday was informed they would decorate the cabana bed …nothing ballon’s a few hours later was told we bring champagne and cake nothing …. The service down there was appalling waited over an hour for a coffee , not worth 95 pound ! Mini fridge not filled up no water in room , staff are rude ! We heard still asking guests for good reviews , there was around 3 members staff that we spoke to were good that was Pablo, Jimmy and the guy on Rollar skates all polite and well mannered.All the staff looked to be working very hard all the time , All in all if you looking for 3 to 5 star with the money you pay don’t go there

Great hotel with excellent facilities and staff Food is amazing with so many options, will definitely recommend

The place is great for the families with kids. Buffet has a lot of options but overall the food tasted very blend.

Hotel service, cleanliness, water slides are excellent. If you are the type of person that you like go out and explore where you are including local areas markets restaurants then it won’t be the right location for you. This is nothing to do with hotel. As I mentioned earlier the hotel is spot on.

Very lovely stay with the kids. Lots to do and kids loved it

Sehr gut Service. Zimmer sauber . Alles perfekt

Perfect resort to relax.

The hotel was very clean, food was great.

i like the location and dinning are very good but room facility , bathroom are not sufficient enough more ever subcontractor for cleaning people is not enough to clean the room, otherwise okay for everything

All was great. The only thing I can mention is that in the rooms you can hear everything from outside and in from corridors.

As a family with a young daughter, we thoroughly enjoyed the facilities, food, and variety of activities available. The shuttle service to the private beach was quick and frequent, making it easy to get around. The beach area was spacious, with plenty of room for all holidaymakers, and featured several pools, a children’s water area, and snacks, drinks, and ice cream available until 5 pm. You definitely get great value for money—and more! The food selection was incredible—we found ourselves eating throughout the day. There were lots of British guests who were friendly and welcoming, alongside people from many different cultures and backgrounds, which created a lovely atmosphere.

Great hotel

Very beautiful place

Huge

Good experience

Hotel and the service is great however, this is our second time here and the food still requires improvement.

Lovely break, strange being split over two places but worked out brilliant for us as the hotel area was quieter for chilling by the pool. Clean, food really good and staff all helpful and worked hard. Rooms lovely. Great break and would go back

It was ok.