Best Western West Monroe Inn

Explore Best Western West Monroe Inn
7.6
Pleasant
From 589 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.2

Traveler Reviews Best Western West Monroe Inn

Number of reviews per page
20
40
Top reviews
Jacquis
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overnight guy was great
Dawn
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was close to family we were visiting. We rested well.
Joyce
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building was very convenient to the interstate for which I traveled.The staff were very polite and helpful. Breakfast was great! I will definitely stay there again.
Annie
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a king suite. The pullout bed had a very thin mattress. Called front desk for sheets and blanket and he had a bit of attitude and asked me to come get it myself. The AC was not keeping up. The ceiling fan did not work. We were so hot. The water was a light brown colour. Pool guy did a good job keeping the pool clean. The lady did a good job with breakfast.
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David
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Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Have stayed there several times and will contine to do so when I am in the area.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property was clean but very old
Lissa
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was quiet and I slept comfortably, but the property is old and needs to be updated.
Lissa
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property is old and needs to be updated. It was quiet, and I slept comfortably.
Homer
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place to stay.
Robert
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I found a bed bug in my bed. I took pictures and even a video. When I reported it to the front desk she told me she’d have to contact the manager and pest control before she could give me anything. I let her know I wasn’t asking for anything I was just reporting the bugs. No idea if they ever did anything about it. I was not contacted by management for the pictures or more information. Very disappointing.
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Judd
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

So we had a clogged toilet and I asked for a plunger for the night shift and never got it so I can plunge it out before we checked out the next day and they came back and made the excuse that there was a strong smell of odor coming from our room which I know is a lie and we don't smoke or anything like that so I lost my $150 deposit on top of my key cash that drained whenever the deposit was supposed to come out of the key cash but no it didn't and I'm Highly confused about the whole situation. And I seen it's under New Management so I'm not sure if they're the same people that own Wingate and it's aggravating on how they say that when I know it's not true and they're just upset that we use key cash and not that but they sure did hold my $150 deposit. I will never again stay there and I would like to give my money back so I'm making a dispute about this.
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James
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Old property, but it was clean and fine otherwise.
Verified traveler
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Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overpriced, even for a last minute booking. AC was just okay, kind of struggled a bit. Scratchiest sheets ever
Charity
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good, clean place to stay
Ben
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was great, the service was great, people were attentive and kind. The only issue we had was the water in the hotel. When we filled the jetted tub, the water was very brown. The desk attendant explained that because of drought conditions the water from the local water source was from the bottom of the river, thus discoloring the water. We were told it was clean and chemically treated, but it was off-putting.
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Jerry
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was OK I would probably give it a six out of 10 star the pillows weren’t very good the bed wasn’t very good it kind of smelt but it seemed really clean so plenty of parking easy access to highway
Dawn
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Mold and mildew everywhere....trash was full of trash
Alexander
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I didn’t like the fact, the cashier or whomever tried to take my deposit off false allegations. It’s unacceptable
James Turner
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Front desk attendant from the night service really kind and also very professional made the stay welcoming!!
Keshia
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The bed/mattress was too hard
Number of reviews per page
20
40