We were expecting much more from a Hampton Inn by Hilton. We have stayed at many Hampton Inns through the years. You can stand and look at the bed and it looks like a hammock. Except a hammock is much more comfortable. After wearing socks and shoes all day when you come back to the room and take your shoes and socks off and walk across the carpeted floor to take a shower before you go to bed. The shower floor ends up dirty from all the dirt on your feet from the carpet when you step into the shower from just the short walk from the bed to the shower. We would not stay here again, nor would we recommend it to anybody we know. The bright spot of the entire stay was the front desk clerk, Samantha when we checked in. She had a great smile was polite and very friendly.

Very overpriced for an old hotel with minimum renovation to rooms. The Comfort Inn a few blocks away and the Holiday Inn over the bridge on Grand Island are by far superior places where we have stayed over the last 10 years.

Breakfast options were great, easy access to Niagara Falls blvd attractions.

The hotel night seemed expensive compared to what it can offer, small, with little staff to help you, the pool water was cold, when I wanted to check in there was no one at the front desk, I had to wait, 6 miles from town, for being so far the hotel night should be cheaper, they didn't clean the room terribly

The friendliness of the staff and the welcome that they gave me and my family was so awesome.

Nice location - great hotel. Hampton Inn rocks consistently.

Nice & clean

Great hotel staff, clean rooms and facilities, and good breakfast. Exterior grounds could use some R&R and location/area wasn’t ideal (about 12 minutes from Niagara Falls and streets/businesses were rundown).

Nice hotel. It was comfortable and clean.

We could hear the people upstairs stomping around.

clean room, HD tv channels for kids, toiletries were conveniently placed, comfortable beds, friendly staff, happy kitchen staff, nicely presented breakfast area, reasonably priced, close to many restaurants and stores, very good hotel for travellers with kids.

Staff was friendly and efficient, facilities are clean, and accommodations were comfortable. Will definitely stay here again.

My granddaughters and just spent a brief overnight but found everything to be comfortable and convenient. The breakfast was very good and the front desk staff very helpful.

Elevators quit with my and our dog.. no visible maintenance or permits on the Elevator... Hair in the bathtub and dirt in the corners... Bathtub rusted through and leaks water... Bed was completely wore down on one side... chair loose and falling apart.. 1 floor is under construction which was not mentioned.... The is absolute trash for the price

Excellent

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Easy access and close to Niagara Falls

Everything good

The property was in very good conditions. No problems with my pet.

Very helpful staff - only stayed one night but was able to check in early and got a noon checkout. Room was clean and spacious. Pool was great, breakfast was really great. Check-in was a breeze. Overall a great time.