It is was centrally located to the inner Stadt so that was very nice. It was nice and clean. It was just very hot even with the fan. It’s an old building which adds to the charm, however that does have its downside.

Very nice hotel in central Vienna, close to everything. Nice breakfast, well kept property!

Europe was experiencing a heat wave when I was there. The hotel had no air conditioning. The room was over 80 degrees and all they had was 1 fan. My partner has a heart arrhythmia triggered by excessive heat. We could not stay there and checked out a few hours after checking in. The hotel refused to refund any part of our 3 night scheduled stay due to not cancelling within the refundable window.

The staff at reception were not nice. I asked a question about the breakfast time, and they responded very impolitely, saying that I had already asked this question a couple of times. They also gave me the wrong information about the breakfast time, even after realizing that I had an early morning flight.

This is an old property that has been updated in a way that does not respect its older splendor. People at the front desk are great. The breakfast is wonderful, with friendly people taking care of food matters. I feel that the security of the hotel was somewhat lacking, as people could come in through the driveway and just go up the elevator. Also, there were smoking ash trays by the elevator that smokers used -- so the smell from the ash trays and the smokers were unavoidable. The location is just FANTASTIC and makes up for some of the problems. But I think they could do better by fixing these problems..

Beautiful hotel and great location, the hotel was being refurbished but that didn’t disturb our stay at all

Great staff, service, breakfast and location. Highly recommend for someone on a budget.

Staff were very helpful

Cozy and charming hotel. Good location.

money worth

The hotel staff are very hospitable and the location is perfect. It’s just around the corner from stephansplats, the center of town. Breakfast buffet was great.

I stayed three nights in Vienna, visiting the opera and a couple of the art galleries. This is a very nice hotel located in the historic centre. The staff were very friendly and helpful.

This is a magnificent old hotel with lots of character. The breakfast is very good and coffees are available in the lobby. The parking is about a 7 minute walk away and you cannot stop in front of hotel to unload luggage. It is in the middle of the tourist area so easy to walk to restaurants, shopping and attractions.

I looked a single room super last minute not expecting much. Room was small, but had everything I needed and a chandelier to boot. All the super luxury shopping was super close (1 block to the LV, Chanel, Hermes stores). I haven’t had an actual key in awhile and was scared to lose it. I left it at the front desk and they kept it, so, I didn’t have to worry about it as I traveled around the city. The breakfast included was nice and just what I needed to start my days. Friendly staff.

Excellent location, clean rooms, good breakfast and nice stuff.

Location, location, location! Pillows were perfect and the room very clean. The front desk, cleaning and breakfast staff were incredibly friendly. This is an old pensione with no air conditioning, but wonderful!

Great breakfast

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Good value

Great and safe location. Delicious breakfast and a palace a like room reflects the history of Vienna. Thank you for this beautiful experience. Had a lovely time.