7.0
Pleasant
From 179 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

7.4

Service and Facilites

7.6

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Dave
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The place is great if only but front desk people never smile. Except the young man.
chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy to find,
Ephraim
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wifi sucks!!!
Tristan
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was great, literal seconds away from the train station! Area and people were all super friendly and nice
Leon
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It was uncomfortable for me
Sara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

It is in a convenient location, but there were some areas that didn’t meet expectations during our stay. It’s a place with potential, though certain aspects could benefit from improvement.
David
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Brilliant air conditioning and working fridge, good shower essential in extreme heat.Opposite train station and bus stop, so good for travelling.The staff are very good and breakfast is plentiful with great coffee.Not four star though, no WiFi except in reception area and limited facilities .If you want luxury this is not for you but for a clean bed while exploring the area ok. The hotel is dated but for the price you can't complain although some people do!
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Anita
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This is alot BUT, PEOPLE NEED TO KNOW. I checked out yesterday. I did read some reviews online before booking this hotel, apparently not enough. I am a BUDGET TRAVELER. Some things that are deal breakers for others, are not for me. I don't need a spa, gym, room service ect. I booked this Hotel for proximity to The Rail Service and because THEY ADVERTISED a pool. There were 2 other hotels in Rome, 8 mins away from The Colosseum, same price, no pool. I decided with the heat, I needed to cool down after my long days. 1. The reviews that I read did NOT mention the filth of this property. If it's permitted I will post the disgusting room that was given to me. 2. There were brown stains on the walls in several areas almost every wall. The shower floor had very visible piled up thick dirt on it. 3. The faucets were broken, pieces falling off. I took a video of the screeching ear piercing noise that it made when I turned it on. 4. There were oil like stains on the rugs in common areas. I spend WEEKS planning my trips, specifically keeping in mind the location of THE HOTEL that I book. I booked several ~NON REFUNDABLE~ excursions based on the location of where I would be staying. 5. There is NO WIFI in the ROOM! Only in the Lobby and each time you go to a different site, you're made to sign in again! After realizing the condition of the premises, I went to the front desk area to contact Expedia. I could not make calls, so I was live chatting with them asking them to call the Hotel..
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Ruth
icon-Business
Business
2.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Hotel is far from 4 star not even 3 star! The hotel is in need of full renovation The bathroom smelled damp and shower cubicle too small for average person to use Bedding didn’t smell fresh & was very itchy None of the facilities advertised available (no bar service or on site restaurant)
Petko
icon-Business
Business
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

More than expected
Sylvia
8.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Reasonably priced basic accommodation in Latina. It has 2 majors advantages. It is in walking distance from the railway station and only 40 mins from Roma Termini by train. So excellent for visiting Rome without having to stay in Rome.
David
icon-Business
Business
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Staff was fantastic, great service and convenient for a mid Naples-Rome stayover.
Bing
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

nice location, great services, Will recommend
Alencar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

unique its just our feeling of never return there.
Sunny
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Wonderful services from the staff both at the reception and the restaurant. They are all very helpful
Dwight
2.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Terrible
Mirtha ruth
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tutto ok buon servizio
Antonella
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Gentile accoglienza, posizione ottima di fronte alla Stazione dei treni, parcheggio interno.
Gerardo
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bagno e Balcone pieno di ragnatele
Jörg Holger
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Das Personal ist sehr freundlich und hilfsbereit
Number of reviews per page
20
40