A great stay.

Excellent accommodation in a fantastic location. Pool areas not overly busy

Wonderful stay. Thanks to the lovely team!

Loved the property! And felt so comfortable

Lovely hotel. Quiet in the evenings which we loved , great pools, relaxed vibe , and lovely breckfast ! Definitely want to return again

Very clean nice staff

This was our 2nd year spending our holiday at the resort. Another great experience! Appreciate the friendly staff. My son loved the pool and spent the entire day between the toddler and big kid pool. Super close to an amazing beach.

Positive feedback - staff were very friendly, pool by bar was lovely and clean, definitely need to pay for a pool view, we were self-catering and everything was provided for this. Negative feedback - room was very dated, instructions for arrival gave no indication of how to access the hotel complex with a car or where to park to check-in. The directions all led to the pedestrian access. It was very confusing driving, we had to ask a hotel guest. We would definitely stay in the hotel again if it wasn't in Cala D'or. The resort was too busy for us and didn't provide the ambience that we were looking for. The coves were lovely to swim in though.

Everything was perfect, a quiet location but only about 5 minutes walk to a massive selection of restaurants and nightlife. The beach and port are about 10 minutes walk away.

Very noisy cleaners. Young guy at reception, whose name I think is Jose, was extremely rude, constantly interrupted me when I was speaking, refused to listen. This inevitably led to numerous miscommunications as he was simply not prepared to listen to more than 2-3 words of any sentence before starting to speak himself, + him making many assumptions that were incorrect. Staff need much better training in how to communicate with customers. This guy, when I told him that he was not listening, retorted in the manner of an immature teenager + said, ´You are not listening!´. On arrival, when I was making my way to my room, a young girl of about six or seven, wearing no clothing at all, ran into the building from the pool area with her parents + younger sister later coming up the stairs. When I reported this, the same guy at reception told me that the hotel likely does not have any specific rule about this for children aged around seven! This was a completely nonsensical comment from him, as clearly what he should have done is to find out what the rules are at the hotel + not make this ridiculous comment. On one of the days, my keycard stopped working for no reason-had not been kept near my phone or any other device. When I mentioned this to the lady at reception, she simply said, I don´t know why it´s not working, instead of saying that she would report this to the IT/technical department. Obviously, I do not except her to know why it is not working! Overall really unprofessional.

Lovely property; well-maintained.

Just returned from a break with my daughter and 2 grandchildren 3 and 8. Perfect place, everything on your doorstep and hotel really clean. Staff always helpful, one of our best holiday experiences. Definitely recommend especially for families.

Good location

Centrally located,clean beautiful property.

Hotel in a good walking distance feom everything. 10 mins to beach, 2 mins to all restaurants. Rooms although dated are comfortable and offer everything you need. Pools indoor and outdoors good. Though outdoor pool not heated and quite cold. Area around pool very nice with movie screen and plenty of seating. No inflatables allowed in pool despite no sign advising. So we wasted 30 euros on kids toys and was told off by lifeguard. Apparently spanish law. Good services from front reception. Key is a wristband which was actually super handy. Overall enoyed stay and would come back.

Disfrutamos la estadía, pudimos parquear sin problema e ir a las calas en carro o a pie, muy agradable todo

From talking to many people around the pool this hotel used to be excellent. By the sounds of it there has been a management or ownership change which is undoing a reputation built up over the years. We spoke to one family who had been here 22 times in the last 15 years. This would be their last. Firstly the good - a well laid out hotel with nice pools in a decent location. However, all that is lost when you can’t have a morning or evening swim, and the bar is empty and lacking atmosphere every evening despite the efforts of a singer, thanks to exorbitant drinks prices and the more inviting options elsewhere. Inconsistently applied pool rules ruin the fun in what is a family hotel, with diving and huge inflatable rings allowed but small kids’ toys and lilos not. Service is poor at the desk and the manager unwilling to help when there were issues reported. Bins round the pool regularly overflow and pool towels can only be exchanged in a 90 minute window every other day, issues easily remedied if anyone cared. This should be somewhere we can’t wait to come back to. But it isn’t. And for seemingly most others here just now they won’t be returning either. Such a shame.

Hotel was great for kids. We just can’t rate it highly as the air conditioning was AWFUL and should come with a warning- you can’t lower it below 22 degrees and it was the height of summer. None of us slept well the whole week. We spoke to reception and they just said it was “Spanish cool” and no, we can’t make it any cooler! I am a cold person but this was ridiculous! Sad as we would have had an amazing week if we had of slept!

Just back from 10 days at Inturotel Sa Marina and loved, loved, loved it! The property was beautiful and all the staff amazing. I cannot remember everyone’s name but really enjoyed engaging with Elan and Iqbal (I think) in the restaurant and Abel at the front desk. The hotel is spotless and all the staff are extremely friendly and work very hard.

Consistently great hotel, 5 minutes walk from everything in Cala Dor but without the noise. Always very clean.