We enjoyed our 9 day stay in this property very much! The staff are very friendly and very accommodating! It also looks like a very fun environment to work in because they seem to treat each other like family. It offered everything we needed during our relaxing stay in Marrakech. The facilities were great and in good condition. Everyday we always felt very cared for and looked after. The food everyday was excellent- very delicious! They have local dishes available everyday. They offer similar menu for breakfast which was totally fine because we got to pick out our favourite after 3 days! Different menu for lunch and dinner! Our favourite was the Moroccan night! Such delicious local dishes. Different entertainment every night was fun! The activities organized everyday that you can book through the app will keep you busy during the day that you decide to spend a day in the property. Their late checkout option (if approved and with additional fee) provide a great convenience for guest when their flight leaves later of the day. If not approved, providing a shower room for guests who are leaving late is also super convenient! This made us feel very fresh before heading to the airport. The only room for improvement that we saw was that maybe they can improve their system to let the guests know when they are approved for a late checkout at least the night before checking out instead of the day of the checkout. Overall, we loved and enjoyed our stay in this property!

Great hotel with lovely staff and an excellent buffet. Lively area with lots to do and a central location

Service staff are all trained and nice. Restaurant service is quick and polite. Reception staff are also nice. Food is good. Close to the main square. Highly recommended.

Absolutely amazing place! The staff are incredibly friendly going above and beyond to make sure you have a great time. There is lots of activities to do at the hotel, such as table tennis and boules, and Alice who was in charge of this was a super fun and friendly person. The hotel is absolutely stunning and there are so many nice touches such as fresh flowers and themed evenings along with live musicians in the bar and at even a violinist at dinner one night. The whole place and staff is beyond what we expected. Couldn't recommend staying here enough!

Loved the easy location, we had to use a taxi only once for a museum bit outside old town. Would highly recommed, staff was very helpful, we felt safe and you wouldn't believe it, but none of the noice from the city outside could be heard or bothered us.

Having stayed in this hotel many times over the last few years we were not disappointed in anyway. In fact the food

Zeer mooi hotel,vriendelijk en behulpzaam personeel. Goede kamer,lekker en gevarieerd eten. Aanrader om zeker in a la carte restaurant te gaan eten. Smiddags keuze uit buffet restaurant of snackbar aan het zwembad: lekkere caesarsalade en pasta met zeevruchten.

Overall this property was located in a great area if you are interested in walking to the souks and other local places. It was a short cab ride away to many other nightclubs and restaurants. Felt chaotic because you are in the heart of the locals but overall very safe. The hotel staff were nice, not overly hospitable like other destinations I’ve been to. The food was AMAZING, head chef Said provided a top authentic food experience. The downside to this property is nothing is open past midnight. For it to be an all inclusive there was nothing available as a late night snack, no room service and the premium alcohol package can only be added when you book (even though it wasn’t an option at checkout).

Outstanding

The staff at the hotel were fantastic and made our stay great.

Great location and very relaxing hotel

First time visiting Morocco and we decided to stay here because of its amenities and location. Went in thinking we would regret not staying in a riad but we were quickly convinced we made the right decision. The rooms were clean and comfortable, the food and drinks were good, and the staff are amazing — friendly, courteous, and extremely personable. They were truly the highlight of our stay, making us feel at home during our entire trip.

Amazing

Outstanding staff, facilities, food

Excellent food, perfect location.

The food was amazing, the property was amazing, the only thing is I would say the lunch service at the day beds is not worth it

This is a nice all inclusive inside the Medina. The gardens were very well manicured and the cleanliness of the place shines though. All the staff are fantastic especially the poolside bartenders who are really good at their jobs. If I had to nitpick I would say that there is not a lot of choice when it comes to where to eat as there is really only the one restaurant where we are all 3 meals each day. The food does change by the meal and the theme of the night and there was not single thing I tried I did not like, overall great experience but a little variety would have gone a long way.

Very nice stay, the food is fantastic as well as the grounds. Our swim up room was great in the heat. Location very convenient to all sites. Unfortunately there is a sky bar attached to the hotel that can be loud at night until midnight. Light sleepers beware.

We had a very relaxing and enjoyable week with our two adult children’s and their partners. The staff were attentive and the food, drinks and rooms were of a great standard.

Overpriced for the service quality. 350$ / night for a tiny room They don’t even have room service, and hotel restaurant closes early .. So we used a food delivery app to order diner… but the hotel staff refused to deliver in the room…. Empty soap and shampoo bottles No room service Long old creepy corridors, we felt like in a hospital