Great place

Lovely hotel very close to historic downtown La Laguna.

Spacious room.

Wonderful staff on reception, lovely rooms, all staff we met were polite and helpful. Wonderful stay, would definitely come again.

Not worth the $300 a night price tag. Felt a little dated, like 80s 90s, had a kitchenette with no pots pan, silverware, etc., bed was comfortable, though, and nice linens and sheets and a very large junior suite. Beware: the north is cold and rainy, so if you're looking for sun stay to the south of Tenerife.

Very good

Toxic

Beautiful hotel. Excellent restaurant. Wonderful location!

A fantastic 10 night stay at the hotel, & lucky enough to receive a complimentary room upgrade too! Can’t fault the Nivaria Spa Hotel!

One night stay to be near Tenerife north airport. An historic hotel and location, full of old world charm which made a pleasant change from the many resort complex style hotels on the island.

Perfect location, quiet, staff extremely helpful .. would come back again !

Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.

I stayed here for one night at the end of a beautiful sunny vacation. I thought I will have a cultural experience in the heart on La Laguna just to end up in a dark and gloomy hotel with the worse mattress I ever slept on, paper thin walls and a room overcrowded with furniture.

Beautiful hotel, friendly staff & great location. I would definitely return!

Beautiful property, perfectly located!

Great location, great service, very nice hotel and room. Would stay again,

The staff were excellent. Breakfast was reasonably good though the quality of the food offered was patchy. Some mornings there was no hot food available while on other days hot food was offered on an individual basis. A kettle and tea making facilities would have been appreciated. The spa was closed so I cannot comment on what it offered. All in a very pleasant stay.

Very happy with the hotel, quality time.

Stayed in a junior suite. Beautiful room and a great value. Possibly the most comfortable bed I have ever slept in. There was a bit a street noise with the plaza right out front but nothing really all that bothersome.

Location was good and the dinner in the restaurant was very good. Breakfast wasn't great and the cutlery wasn't spotless. The spa was quite good, but you had to pay for the room. My bedroom was next to the lift shaft and there was quite a lot of noise overnight, which woke me several times - the lift going ping, people pulling suitcases along etc. I didn't want to change my room but I politely asked the receptionist if they had any ear plugs for the next three nights. She said no one had had this problem before and they didn't have ear plugs. Bordering on being rude and indignant.