We loved our stay! Friendly staff, clean & nicely layed out rooms. We will definitely be back!

The hotel clerk was awesome. She knew my first name when I would come down to lobby

Great stay, but there was a weird rhythmic buzzing from the in-room speaker. We drowned it out with white noise, but it would have been annoying to hear the buzzing when trying to sleep.

It looked clean and freshly remodeled. Rooms were nice. Staff nice and courteous. They however did not provide info about parking or additional amenities that are available as a guest. I had to ask and if you don’t know what to ask you don’t know. That all outside of that it was a good stay will likely stay again.

Connected to the Civic Center, we loved that we did not have to go outside to attend concert. The food options at the hotel were average at best.

Dirty and weed smell everywhere.

Front desk clerks were amazing. Room was very clean. The out side area was clean and quiet

Weekend of the Blues Fest, bar or restaurant wasn't opened at 2:30 pm. People coming in just to enjoy a drink and quick snack, couldn't get one. Celeste at the front desk was AWESOME, great personality and helpful. People were confused on which desk to go to register.

Staff was very amicable as well

There was no one at the desk when we came.

The outlets next to the bed didn’t work and the shower wouldn’t get hot. When we told them at check out, they were nice and took the parking charge off. The room was nice and modern. the bed was very comfortable. The front desk staff when we got back after being out was so friendly and nice and overall it was a great stay!!

Customer service was amazing. The whole staff was very friendly and informative. I didn't like the maze/obstacle course from the parking garage to the main lobby. Also, thought it strange the pull out bed was sticking straight up out of the couch. It made me think we were in someone else's room. The room was very clean and comfortable. Will definitely stay there again.

Clean

Wonderful place for family rented 2 rooms for decent prices. Had to pay for breakfast but it was hot and served at the table for us all😀

Lovely service as always

Great hotel bad parking garage

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Place has a pool and hot tub. The place has a walk way to the building with all the events.

Went to a concert next door so was great to walk to

Love it