They wanted to charge us for store suitcase for over 3 hours there. Rude and not acceptable! Breakfast is bad too! Don't have the basics. We won't come back for sure!

The staff were friendly and the building was clean overall but I can't recommend this hotel because there were roaches in my room.

Very little parking if

everything was great thank you

The property demanded my credit card information, even as I paid in full through Expedia. Manager was not available. Two Expedia representatives attempted to reason with the property's fromt desk, to no available. They refused to refund money, while I had to switch to another hotel.

The hotel is dated, room was very small.

Everything

My sister has Alzheimer's. The photos are extremely deceptive. The check in desk doesn't look like the photo and has what appears to be bullet proof glass around it. I paid for the room while my sister started to go ballistic. We went to the room, that appeared clean, seemed small and closed in, and she would not stay. The lobby had an old couch. No carpet in the hallway we walked down. I can't tell you if there was carpet in the room. I didn't think so, but photos on website show carpet in rooms and hallways. She started walking the street looking for a car like hers to get in and drive to CO. I was unable to get her to stay at the hotel. The lobby triggered panic. The desk clerk was nice and said he would talk to management about refunding 3 of the 4 nights. I had to have a family member search and find a hotel that is more typical of a nice entrance and lobby. When we arrived at the different hotel 2 hours later, she had no trouble going into a place that was decorated nicely and no bullet proof glass. I made the initial reservation based on photos and I wasn't there long enough to look around the hotel, but the first appearance of the lobby looked like a cheap hotel on the side of a road. I didn't get a chance to see any of the sitting areas shown in the photos. I don't know where those areas were located.

King bed and bath tub were nice, but sometimes there wasn’t hot water. Also the wifi didn’t work once during our 2 night stay.

this was the ideal location to avoid Uber fees. It is in close proximity to buses and the subway station. I will definitely recommend that you choose here for a quick get away in Brooklyn. P.S. I traveled with teenage children and I was comfortable with them going outside by themselves to get food. This was a Jewish neighbor hood.

I had an family emergency. I had to leave suddenly and had to leave. The staff was willing to assist.

Place is a dump. Tiny room

Ok for price … broken TV … room clean though … just fair

Estuvo bien, pero no hay mucho que hacer alrededor

There was no coffee maker in the room but there was coffee packets. I was told because of renovations, you had to use the coffee in the basement- which was just a concrete room where none of the appliances worked. The bed was nice though but I feel due to the location and “renovations” the price of the room was too high

Basic

ROOM WAS TINY, MY BATHROOM WAS BIGGER THAN THE ROOM. TWO PEOPLE CANNOT WALK THROUGH AT THE SAME TIME. MY HUSBAND OR 8 YEAR OLD DAUGHTER HAD TO MOVE IN BETWEEN THE 2 BEDS FOR ME TO WALK BY. BEDS WERE SUPER HARD AND THE PILLOWS SUCKED. WHEN YOU REST YOUR HEAD ON THE PILLOW IT WENT FLAT. WE ALSO HAD ANTS IN THE ROOM SO WE KEEP OUR LUGGAGE ON TOP OF THE SMALL DESK OR TINY FRIDGE THAT BY THE WAY DIDN'T EVEN GET OUR WATER BOTTLES COLD AND I TURNED UP THE TEMP ALL THE WAY. BATHROOM WAS THE ONLY DECENT THING. IT WAS ALMOST THE SAME SIZE OF THE ROOM. ASIDE FROM THE ANTS THE ROOM WAS CLEAN SO NO COMPLAINTS THERE. GOOD FOR 1 OR 2 PEOPLE MAX BECAUSE THE ROOM IS EXTREMLY SMALL AND SHOULD NOT HAVE 2 BEDS IN THERE.

Weird exterior and lobby

Average

No parking available as we were leaving a roach said goodbye but it’s new and has promise