People often mention about Best Western Premier The Hive
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Staff Friendliness (153)
Bedroom (153)
Ambiance (150)
Room Space (147)
Accessibility (140)
Bathroom (137)
Family Friendly (123)
Taste (123)
Hotel Area (122)
Variety (118)
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Traveler Reviews Best Western Premier The Hive
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Customer reviews
A***l
Business
10.0
/10
Reviewed 3 day(s) ago
Friendly and comfortable but noisy AC outside
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Accommodation's Reply
19 Nov 2025
Dear A***I
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
A***l
10.0
/10
Reviewed 3 day(s) ago
There are mosques that already recognize the sunnah
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Accommodation's Reply
19 Nov 2025
Dear A***I
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
MI
M Imron Y.
Staycation
10.0
/10
Reviewed 5 day(s) ago
Friendly, pleasant, fast-paced staff
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Accommodation's Reply
18 Nov 2025
Dear M Imron Y.
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
E***n
8.6
/10
Reviewed 5 day(s) ago
The hot water wasn't enough for a bathtub. The lobby is on the fifth floor, so it was a hassle. But the breakfast was okay...delicious.
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Accommodation's Reply
19 Nov 2025
Dear E***n
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
F***l
Staycation
8.4
/10
Reviewed 6 day(s) ago
There are no queen or king mattress types, overall it's okay minus the mattress type
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Accommodation's Reply
18 Nov 2025
Dear F***I
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
J***o
10.0
/10
Reviewed 6 day(s) ago
Best service, complete facilities
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Accommodation's Reply
15 Nov 2025
Dear J***o
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
H***n
Business
10.0
/10
Reviewed 1 week(s) ago
Overall, the room is quite big, clean and nice, the food is also varied, for those who live a healthy lifestyle, the food will definitely suit you because there is a calorie list on each dish served...
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Accommodation's Reply
16 Nov 2025
Dear H***n
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
d***n
8.5
/10
Reviewed 2 week(s) ago
Everything is okay, only one room I stayed in was not cold enough.
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Accommodation's Reply
08 Nov 2025
Dear d***n
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
d***a
10.0
/10
Reviewed 3 week(s) ago
Overall, I'm satisfied...friendly staff, clean hotel, delicious food, close to the station
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Accommodation's Reply
05 Nov 2025
Dear d***a
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Sadillah M.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Of course, there's a price to pay. Comfortable and extraordinary. Okay.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Sadillah M.
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
u
uchyoenggeleti
9.1
/10
Reviewed 4 week(s) ago
I was satisfied with my 3 day stay here.
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Accommodation's Reply
28 Oct 2025
Dear uchyoenggeleti
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
H***y
Business
10.0
/10
Reviewed 4 week(s) ago
Clean, comfortable, and strategic location, you can also find food around the hotel on the G floor.
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Accommodation's Reply
24 Oct 2025
Dear H***y
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
r***h
Business
6.8
/10
Reviewed 5 week(s) ago
overall good but just the food variety is less and the room looks old
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear r***h
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Puji J.
Business
9.7
/10
Reviewed 5 week(s) ago
The hotel is the best, I felt at home for more than a month, and they are quick to respond to customer complaints 👍
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1 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear Puji J.
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
RA
Raden A. R. A.
Staycation
10.0
/10
Reviewed 5 week(s) ago
All the staff are friendly, all good and all okay, nice to be here
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Raden A.R.A
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
RA
Raden A. R. A.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff were all friendly, including the room attendant, Edita. She was very neat and detailed in cleaning the room.
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Accommodation's Reply
22 Oct 2025
Dear Raden A.R.A
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
RA
Raden A. R. A.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The staff are all friendly, the security is also alert, the cleaning service for the room service / room attendant is Ms. Edita, she is neat and detailed in her clean room.
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Accommodation's Reply
21 Oct 2025
Dear A.R.A
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
E***a
Transit
8.2
/10
Reviewed 5 week(s) ago
Cleanliness needs to be improved, rooms need to be renovated
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Accommodation's Reply
22 Oct 2025
Dear E***a
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at +62 811 8138 809.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
AS
Ahmad S.
8.8
/10
Reviewed 6 week(s) ago
Friendly staff, nice hotel atmosphere, spacious restaurant and smoking area.
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Accommodation's Reply
14 Oct 2025
Dear Ahmad S.
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive
Tantra E. P.
Business
10.0
/10
Reviewed 6 week(s) ago
So far it's been quite satisfying
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Accommodation's Reply
10 Oct 2025
Dear Tantra E.P.
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +62 811 8138 809.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Megawati Rahmat
General Manager
Best Western Premier The Hive