Great location, but this place has seen better days. I had stayed here before and liked it, but this time I didn’t feel welcomed by the staff. The beds were clean and comfortable at least, but our carpets were filthy. I also came to the room in the afternoon to find people in the room fixing the shower that I didn’t know was broken (I used it that morning and it was fine). If there was something wrong with the shower, then why did they give us this room? After they fixed the shower they left loose screws and debris on the shower floor.

Okay for a night or two if you're not too fussy. The continental breakfast was good. The bedding was a bit musty and hadn't been aired but it was clean enough. There wasn't any towels or shower gel/soap so I'm glad I had some with me. Overall, a bit overpriced and not really value for money. I don't think I'd stay there again.

Excellent continental breakfast & best Americano coffee!

I has never stayed in a place like that. I have no word. I hope I can add some photos.

Central to The city and able to walk to the river , shops, restaurants and pubs. Directly across the street from a live music pub , so a little noisy but finished early. The service was friendly and efficient. Breakfast was plentiful and had a good variety of continental items. Room and Bathroom a little tired, but sufficiently comfortable for a 1 night stay. We were able to park directly across the road using the loading area until 8am the next morning which was handy.

So convenient for bus, train, shopping Shower didn’t work well Ok breakfast included

Absolutely terrible. Filthy. One of our rooms wasn't available so they moved us down the street. We were separated from our traveling companions, and the place down the street was so loud that we were not able to sleep until after 2am because of live music across the street. Room was literally shaking. DO NOT STAY HERE. We moved for our second day - much nicer hotels in Inverness at a similar price point.

Pleasant place in the middle of the city. 2 single beds, shared bathroom, clean with upgrades happening

Great place. Excellent room and shower.

Bitten by bed bugs

The staff were great! I had requested some gluten-free options for breakfast and they hadn’t received my message through the booking app, so someone went out immediately and bought gf bread, crumpets and cereal and was back before I had finished the yogurt and coffee I thought I’d be having. Very grateful for this lovely service. This is a very well-located property if you’re coming by train. It is an older building and shows its age but the room was clean and comfortable. The reception is up one floor and rooms may be up another 2 floors and there is no elevator so you need to be able to manage your bags up stairs. Again, great staff, very helpful and accommodating.

Bad smell in room...broken wardrobe...broken number...not maintained properly...No eggs in continental breakfast...there was no toilet tissue in my friend room...i heard one more customer complaining about broken wash basin...will not recommend this to anyone.

Sorry but our room was hot with no fans and when we opened our window all we could smell was stale fish and chips from the extraction fans of the restaurants below. It was pretty bad

The check-in process was great, there was a person at reception when we arrived. The room was clean and working apart from the window was broken and took a bit of effort to shut properly. The largest downside was a loud humming noise resonating through the room throughout the day, as if coming from an industrial laundry facility somewhere underground. Thankfully it got quieter between 23:00 and 7:00 so we could fall asleep. The shared showers were clean apart from a bit of mold in the linings.

I don't usually leave a negative review but unfortunately have to on this occasion. On arrival everything was fine, Staff member very polite and helpful, Room looked nice and clean and overall happy with our late booking due to incoming works. In the morning at breakfast we found that the continental breakfast section/table was in a bit of a mess and bread and other foods had been handled by guests that were sitting at the tables, Disgusting attitude by people with obvious no manners and letting their children do whatever they wanted to do, The staff member was trying his best but just not firm enough and should have said something. We left in the morning after a one night stay and the following morning had to go to our local pharmacy with what we thought was insect bites, We were advised that due to the bite ratio (3 bites in a triangular format) that they were most likely to be Bed Bugs, we were in room 115 I'm sure so hopefully a member of staff will have a look and see if this can be sorted. All in all, It was the very reasonable stay rate but with suffering from these bites, that aren't very nice, I would not return in the future.

Located in the heart of Inverness, a short distance from the river, it is a great spot for those seeking a city break with every amenity close at hand. Parking is best at the 24-hour multi-storey on Old Rose Street (£9 for 24 hours, £8 for every 24 after that - and less if your stay is shorter). It’s a five-minute walk to Union Street and the guest house. A flight of stairs takes you to the reception and a very warm and friendly welcome. Rooms are basic, the furnishings a little tired, but they present very well. The downside is for the noise of the gulls outside. They squawked in unison most of the night - but of course that isn’t the fault of the guest house. Breakfast is included, and it consists of a choice of cereals, yoghurt, crumpets, pains au chocolat, brioche, bread for toasting, jams, a choice of tea, coffee and fruit juices. For the purpose of our visit, the Waverley was very good and I would stay here again - but bring earplugs to counter the birds!

All we needed.

Bed sheets and towles had stains and matress was uncomfortable but other than that everything was ok

Nobody at check-in at 7pm. Called twice, was told they were doing the laundry each time. Waited 30 mins. Left to book elsewhere.

Perfect location for access to the Railway station. Rooms could do with some TLC. The price i paid for this hotel was extreme considering the condition of the room.