There's no body on reception, but the keys to rooms are lined up on the table, just find one with your name on it. I got a room with 8 beds. The capsule is made of plastic, so it makes noise whenever you move. And the aircon is set to be on/off from 7 PM to 3 AM, so only a fan is on between those hours. Inside the capsule, there are only 2 small built-in fans, so if you can't sleep without aircon, I don't think this one is for you, except if you could sleep without closing your capsule.
The toilet, shower, and washbasin are clean, but there are only a few. Free pantry with kitchen utensils to use. Free coffee and tea all day, they have a microwave, dispenser, and refrigerator too. Just make sure you put your name and check-out date, because they're cleaning it daily.