We stayed for 2 days in November 2025.
The good: the price, free indoor parking and location close to plais de congrès. The staff were nice and willing to try and make things right.
The bad: you have to check in at another hotel. Then the parking garage is at another location and the hotel is next door to the parking garage but not attached.
You are given a key to get into the buildng but no other instructions on where to find your room. There are no signs to give you direction on where to go once you are inside and several doors and stairs to choose from. Rooms in the 100's are on floor "A2". Which is up a flight of stairs. But there was no way to know that without going in several different directions.
The kitchen has a stove from what looks like the 70's and doesn't work so they put an equally as old hot plate on the counter. The lamp with plugs don't work and we couldn't get the TV to change channels (and Im a techy).
There was some kind of fight in the middle of the night on the street which involved what sounded like 30 people. The police came and went and people were still screaming outside.
Then the people above us were stomping and running around the room at 645am the first morning and the next morning were moving furniture back and forth.
There is no lock on the inside of the room door so if someone has the key to your room they can open the door while you are sleeping.
Overall not a good experience...
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Victor
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Weird spot, dated.
Marc
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It's like spending the night in the early 1990's.the age of the furniture and amenities. But was clean.
Michael
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was across from a nightclub that had me up all night. Half the lights didn’t work, exhaust fan in the bathroom was broken, and walls on the bathroom had stains that looked like dried up blood on the walls
vincent
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Its pretty chill
Alejandra
Business
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff was friendly, room and bathroom were adequate, but no hairdryer.
Heather
Business with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Check in was smooth but in another building down the street. Staff were friendly and very helpful. Parking was included, in an enclosed garage and located right next door to hotel, and I was able to get two entry fobs for two vehicles no problem. The hotel itself is not in excellent condition but the room was cozy, well maintained and clean. I enjoyed my stay very much :)
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NK
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very odd, check-in in one building, park in a second, stay in a third. But at check-in everything was made obvious and we had a good stay.
Steven
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Check in and Check out is a block Away in another building. The place is dirty and broken
David
Business
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room smelled bad, not comfortable bed. Lock in door needs ti be repaired. It closes, but not automatically. Above the shower you can see that the wall is going to have a water infiltration. You get what you pay for.
Gursiman
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
good value for the price. wifi is slow. smells a little funny. no elevators.
Jeffrey
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good value! The pictures were fairly accurate. Check-in is off site as advertised, which is a bit awkward, but pretty clear. Parking included was great.
IOSSIF
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The accommodation presented a clean environment; however, the key retrieval and payment process necessitates visiting a separate location. Additionally, in-room coffee service was unavailable, and the heating system was non-functional.
Danielle
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Area outside the hotel was very noisy (traffic and people walking by), blinds were did not block out any lights so street lights Li
Gurudhevan
Business and Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wonderful Nicole and Hamza really served us well. 24h support was provided . Thanks!! Very much enjoyed!
Annie
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Parking is secured but in another building, still convenient. Kitchen has some basic equipment. Air conditioning is good and shower water is super. Overall is a good stay.
Katharine
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A it was very nice and clean… couldn’t get the tv to work. And it was a bit noisy. But over all it was nice and would stay again
Luke
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
If you imagine you are a contractor who has to stay in Gatineau for 1-2 weeks for a job, then this place is perfect. Affordable, spacious, has all the basics. If you are looking for a glamorous stay, this isn't it. More of a practical solution
camilo
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Friendo y staff
Saqib
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
There is no reception which is the main issue, otherwise it's calm and clean