Comfort Inn & Suites West - Medical Center

Explore Comfort Inn & Suites West - Medical Center
8.8
Very Good
From 457 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

Traveler Reviews Comfort Inn & Suites West - Medical Center

Number of reviews per page
20
40
Top reviews
Jamison
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the shuttle service
Angela
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and helpful staff
Andrea
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay outside of downtown, yet still not too far from Mayo. Nice to be able to hop on the free shuttle. Breakfast buffet was good! Excellent restaurant/patio on site as well!
Tammy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The beds are super comfortable.
Donald
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was as expected.
Kellie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overall kid friendly, however no cribs available, which was a bummer. Pretty clean overall and having that extended room with the pullout sofa bed was very nice. My 18 month old got fussy and didn’t want to sleep one night, so I took her to the lobby so that I didn’t disturb other guests, and the front desk staff were so kind to make sure I was okay, comfortable, etc. overall a lovely stay with excellent staff
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Michelle
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were here for a wedding of close friends.
Timothy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It is convenient to Mayo, in a nice area, with free parking, and clean. We liked it so much we booked it twice in a month.
Michael
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet
Todd A
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk gal during check-in was excellent. She was friendly, courteous, and efficient. I stay here for my annual appointment at Mayo for many reasons, but really appreciate a friendly smile when I arrive.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Stayed just overnght to meet family. Very comfortable stay with everything we needed. I did wish they had some streaming options, however.
Katherine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a room on first floor and it was nice and quiet. The room was spacious and clean. The breakfast was ample and filled us up. My one critique was no shower soap. I mentioned to the front desk and they said we were to use the bar sink soap for the shower as well. I explained that was a poor option. They said no option to obtain shower soap from their supplier… weird! I would suggest this hotel for anyone needed a clean place to stay wheel down in Rochester. They also offer a shuttle to Mayo!
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Patrycja
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Front desk was always unattended and we had to wait for someone to come out. Staff was rude and not very helpful… Room was clean, breakfast average at best!
Kelly
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Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean. Felt safe. Near strip malls, Costco, fast food. Staff was very helpful..needed coins for laundry. Hot tub & pool clean. Beds firm & comfy.
Ralph
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A
Verified traveler
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Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When I made my reservation, Michael at check-in noted issues with my reservation…something about voice Authorization. I had reserved using one card, and was trying to pay with another. Nothing out of the ORIF in art. Jade manager on speaker phone, wasn’t sure what was happening either. I ended up having a family member pay, which squared things up…but unsure why I needed voice authorization? Nice place and people.
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Marilyn
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This checked off all the boxes for a trip to the Mayo Clinic. The breakfasts had a variety of choices. The convenience of regular shuttles to the clinic, amidst the construction there, proved to be remarkably stress free. All staff were welcoming.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The beds were hard and very high off the ground so difficult to get into. Pool and hot tub were broken and had been for a while
Bonnie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel. A little wear and tear on the hallways. Bed was super comfortable. Not a lot of counter space in bathroom.
Mia
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was very clean, staff was great and I loved having a shuttle that had the hotel name on it for when it picked me up from Mayo!
Number of reviews per page
20
40