Employees were great!

I booked a room last minute for the final night of my stay in Santiago. It was a good location and staff were very accommodating.

You can’t find friendlier staff! The place is in a perfect location for visiting restaurants, shops and the historical center.

El staff super amable. La ubicación y las instalaciones super lindas. El desayuno super rico. Las habitaciones son lindas, cómodas, tv por cable. Todo un 10!

Nos encanto hospedarnos en este hotel, disfrutamos la locación, cerca del metro, mall, y museos. El staff fue de lo mejor, Camila nos dio excelentes recomendaciones y nos ayudó en todo! - el desayuno estuvo riquísimo! Si volvemos a Chile seguramente nos hospedaremos de nuevo en Hoteles Altiplanico!

Close to nice restaurants and bars. Right oposite the arts museum and close to other sights

Hotel itself is very pretty, just don’t expect to have working Wifi - apparently it’s an ongoing issue because others have commented the same in reviews - Phone service and Wi-Fi barely work in the room - I had to use my own phone hot spot and move to the reception the entire weekend to get work done. Even then the connection was super slow. Everything is great, just don't expect to have working Wi-Fi.

Excellent service

Very nice room, friendly staff, nice area.

Great place, quiet and clean. Beautiful amenities. Rooms and beds are spacious

This boutique hotel is on the edge of a really nice area and close to the centre. The suite was a large rom with balcony with a modern bathroom set up and it was comfortable. The bed was also comfortable and the staff were extremely friendly. The breakfast was decent by Chile standards. The wifi in the room was not quite good enough to stream. Otherwise for the price this hotel was fine.

We really enjoy the Hotel, Gabriela at the reception was very helpful and nice. At the beginning the area outside the hotel looks sketchy but it was safe we even stay out after dark in the area of the Historic Center. The hotel was nice, prepare us breakfast to go when we took a tour. We recommend this Hotel.

What a lovely hotel! The room had everything we needed, it was quiet and peaceful, staff were friendly and helpful and the breakfast was always enjoyable. It is also very well situated and within walking distance of most of the places we wanted to see in Santiago. We would definitely stay there again.

The property is lovely, and I am glad about the upgrade to the new room by surprised. Everything was good!

Hotel is a bit tired, but generally clean and in a good area.

Hotel arranged for taxi service for a flat fee of $25 (30 min drive from SCL) Hotel within area of tour pick up Excellent complementary breakfast; staff had breakfast to go for us to take for our early AM flight. Location isolated at night

Big rooms. Great breakfast. Very helpful staff. Very nice location- easy to walk to many places.

A wonderful old-world house with original dark wood (and stairs that creak). Reception has someone 24 hours. The receptionist was very welcoming and very knowledgeable of the area Lovely room

I had a wonderful stay at this hotel. The room was spacious, modern, and very clean. A highlight for me was definitely the air conditioning, which worked very well, providing much-needed relief from the 90+ degree Fahrenheit (over 30°C) heat. Breakfast was more than adequate, and the staff's friendliness was a delightful bonus. Not necessarily a negative, however, the bathtub in our room was out in the open, though there was a shower included in the bathroom. Highly recommended!

Within walking distance of many sites.