A HOMMY hotel. That's the perfect term to describe this hotel.
From arrival to departure, I always experienced prompt, helpful, and super friendly service from security, receptionists, and all the hotel staff.
The first thing that impressed me was the extraordinary friendliness of all the staff.
This hotel is indeed an old hotel, but its cleanliness is truly meticulous. The hotel is surrounded by gardens and large trees, but it's neatly arranged and clean. The rooms are very spacious and spotlessly clean. The bathrooms are spacious, with consistent hot water. We booked two rooms, one of which had a slightly smelly toilet, but overall, everything was comfortable and nice.
The swimming pool and surrounding ambiance are truly calming and cool. A perfect choice for recharging our energy. We returned from this hotel feeling rejuvenated.
The breakfast was quite good; perhaps they could add more to the menu next time.
Just a suggestion, perhaps someday they could offer rooms with dinner packages, especially on weekends, especially for grilling. The atmosphere around the restaurant at night is perfect for grilling.
I also tried the spa package because there was a promotion. I tried the Kamaratih massage, and it was very satisfying and relaxing.
I will definitely return to Kayu Arum. I won't regret staying at this hotel.