Breakfast was amazing, very clean modern

We had an amazing experience at the Hyatt Regency Ataköy and can’t recommend it enough! From the moment we arrived, the service was top-notch. A special thank you to Taylan at the front desk concierge — he made us feel welcome right away. He checked us in smoothly, spoke excellent English, and went above and beyond by arranging a massage for us, which turned out to be absolutely incredible. The massage was one of the best we've had — incredibly relaxing and professionally done. Highly recommend booking one if you're staying here! The buffet breakfast was another highlight. So many delicious options, fresh ingredients, and a beautifully arranged spread. If you have the time, it's definitely worth enjoying it every day during your stay. We also loved the pool and spa area — everything was spotlessly clean, and the staff was friendly, attentive, and professional. It was the perfect spot to unwind after a day out in the city. All in all, our stay was perfect. Thank you again to Taylan and the entire team for making it so memorable. We’ll definitely be back!

Several issues experienced: While fast check in, overall stay hasn't been pleasant. Took 4 hours to receive toilet paper to run after several requests. Very inattentive service at the brizo hotel on several different occasions. Which is also a missed opportunity to increase sales. Had to find waitress to receive check after expressing my intention to eat app, main and dessert. Didn't get a chance to have dessert as i was annoyed. I called front desk around 1am on Sunday evening and no one picked up. All i could think was what if there were an emergency occurring and the front desk doesn't bother to even call the room back. If you're staying on a very high floor the music from the lounge is super loud but they dont warn you of that and i wasn't expecting to hear the music blaring through the walls while trying to rest at midnight. Overall, this has been my worst experience here. I think if you plan to stay more than 5 days, the service tends to dwindle. I would not come here again. For these prices i could have stayed at the JW as this hotel isnt cheap. Even the level of service/friendliness drops which is a shame because the hotel is beautiful. Next time, i will plan a different hotel for a hopefully better overall experience.

The property was very nice overall, but the music at the pool was terrible. They played elevator music at high volume at the pool, which was extremely annoying. When a request was made to the staff to do something about the music, they just laughed and said it would be over soon because the pool was closing.

Excellent hotel, friendly staff. Spent 10 nights here and can’t fault the facilities. Will be back there in September.

Great staff, clean, amazing breakfast!!

Beautiful property, wonderfully clean, all staff helpful and friendly, fantastic breakfast…. 5 star

excellent

I’ve been to Istanbul many times but this time happened to randomly book Hyatt so that our stay would be a little farther from the hustle and bustle of the city. We were blown away by the hospitality and generosity of the staff, especially the manager Gozde. She went above and beyond to make sure my fiancé & I have a pleasant stay. We loved the breakfast buffet, it exceeded our expectations. The pool, gym and VIP lounge with breathtaking views were magnificent as well. Our room view was also phenomenal. We will definitely book again. Thanks for making our stay as pleasant as it could ever be. We really appreciated the generosity especially during the timing of war.

Non

Every thing is very good

The property was great unfortunately we came in late and couldn’t take advantage of it

Customer service is exceptional. The staff were friendly & professional at all times, whatever you required they provided. The facilities are great. The one thing that stood out for my family is how peaceful the hotel is. The one negative is being overly over charged for a jar of nuts which were not properly labelled as chargeable

STAFF

Gorgeous rooms and view, very clean, comfortable. Spa and pool area was amazing, worth spending a little extra to stay here if you are coming to this neighborhood. We also loved the rooftop bar, such great staff and service there! Incredible hotel, if I need to come to the same neighborhood of Istanbul I will stay here again.

The room service food was too expensive for the provided as it wasn’t that good The receptionists are excellent very respectful

All good

Amazing property and well educated & trained staff. Very close to public transportation, tourist attractions, and small shops to dine. Highly recommend!

Staff was very informative and friendly Rooftop was great

Love the hotel