Best Western Monticello

Explore Best Western Monticello
8.0
Very Good
From 983 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

Traveler Reviews Best Western Monticello

Number of reviews per page
20
40
Top reviews
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was convenient. Restaurants within walking distance. Breakfast was good and the sauna was a nice bonus.
Susan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean. Large room and nice. Bed was comfortable. Hot tub was relaxing.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was decently clean and very quiet. There were areas in the shower that could have been better but are hard to reach (between doors). Toilet too close to wall, anyone with moderate hips is hitting wall to use restroom. Quite uncomfortable. Breakfast room was very warm and dark, toaster running the entire time. Bacon was labeled as sausage, eggs were watery, coffee from a machine so I skipped it. Have been to other Best Westerns in last few months and this one paled in comparison but was a decent place if you needed to stop overnight.
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Susan
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was all OK
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a nice hotel, with friendly staff members and convenient to our venue.
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The "bathroom" area was not acceptable. First of all there was a tiny room with a shower and toilet. No sink. You had to leave the room and go across to a sink that also held a coffee pot right near the sink. Amazingly, there was no place to hang towels at the sink. We had to hang a towel over the bottle of lotion hanging on the wall! A shelf for HBA would help. A telephone in the room had no cord to plug it in. Why have it at all? Breakfast ends at 9:00 a.m. Parking was OK. The room was clean. Staff were pleasant.
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Chaim
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

t
chirs
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a unique spot with the view towards the valley from the balcony plus the sunset.
Debby
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our stay was very nice. There were a few issues. The light in the bathroom has a fan that made a terrible racket and went on with the light. The door was to the bathroom was difficult to close. When I came in the air wasn't on and it was one of those crazy hot days. It took a long time for the room to be comfortable. There were no water bottles in the room - even for purchase.
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Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Kat at the front desk was very helpful. We were welcomed warmly and explained all the amenities .
Silvia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the stay is very comfortable
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was beautiful and clean. Everything functioned properly. The staff was cheerful, respectful, and professional. Each had a great smile and warm personality. Our only issue was the size of the bathroom. It had a great tub and a fully functioning jacuzzi but it was small. Very small. Also, the mixer handle of the shower/tub was not functioning properly. Turned to the top it was off. Turn it to the left it went from cold to colder. Turn it back to the top the water would stop. Now turn it to the right and it would start out scalding hot and as you turned it all the way to the right it would be very hot. There was no way of getting a comfortable mixture of warm water. I ended taking extremely hot showers. Not fun. But otherwise the accommodations were excellent and I would be happy to return and recommend this place to my friends. (Of course I would give them a heads up about the shower and tell them to see if other rooms have a larger bathroom.) Also, I really enjoyed your swimming pool. Very refreshing.
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Naftali
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

nice and clean. no frills, just what I need and nothing don't
Verified traveler
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The first room I was given smelled so bad, more than just the cigarette smoke I detected. I went to the desk and requested a room change which was given to me immediately,without hesitation. The next room had an odd smell, but not unbearable,and no cigarette smoke smell. I had room spray scents with me. So that helped alot. Breakfast was the basic you would expect when offered complimentary. And the area was very clean.
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diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are older, bathroom really gross and smelly Great location
sandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was fine. The room was a little musty. There was a party on the premises but by 7:00 it was over. Breakfast was great.
Amy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very outdated hotel. Chair in room had a stain on it and the rug smelled. Property very dismal. Staff was friendly. Limited amenities.
Steven
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very small bathroom. Toilet did not flush well.
IGLESIA DE CRISTO INC REV RICHARD J SHERMAN
icon-Business Family
Business Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The girl at desk was courteous and was imformative. however the room could of had soap at sink. And cleaning could have been better.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was friendly and helpful despite challenging even dangerous storm conditions. They made an extra effort to make us feel welcome.
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