The staff were all very helpful. They went out of their way to help. The food was awesome. I would definitely stay there again. I would also highly recommend to anyone. The bus into Queenstown was a 1 minute walk. Very convenient

unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.

It was great, right in the middle of Arrowtown. Would definitely stay there again

I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.

Very central

Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.

Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.

Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.

Looked out window and you could see the trees and snow capped mountains. Very pretty.

Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got

Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.

Enjoy staying at this venue, very friendly staff and great food.

No microwave and thick blanket for such weather conditions

Room was warm.

Not the fault of the hotel but totally disappointed in hotels.com

Had all we needed but was a bit noisy. Handy location.

Nice place to stay

Unfortunately the wine glass was not cleaned properly.