Serenity on the Terrace

Explore Serenity on the Terrace
8.8
Very Good
From 125 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.2

Traveler Reviews Serenity on the Terrace

Number of reviews per page
20
40
Top reviews
Steve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our stay and was impressed with the size and amenities included with two ensuite bathrooms. Its spacious, a short walk to the heart of Mandurah & you have your own single garage space. Downside is that reception is at another location to pick up keys & if you have heavy bags you need to lift them up 1-2 flight of stairs (it is two storey). If you cannot walk up the stairs, don't stay here. The swimming pool is freezing in winter even though it says its heated! Despite that, I highly recommend this place for a nice family getaway.
Read More
Candice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to dolphin key and easy to park the car to leave for our period of stay
kevin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good place
Emile
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stunning room, so close to everything
Daryl
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

What a nightmare, travel to find the keys, no Recpetion on site, returning the keys 1st call was to a paddock Ring them again for the correct instructions. 1 tv channel seriosly
Paul
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great oropertybatva great price
Karen
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

When you go to the venue, the message on the locked gate takes you to a complete different location. When we drove there, managed to park the car and went in, we were told the keys are not there and had to go to another venue. When we went to leave no one answered my calls to where to leave the keys brcause the address given in the paperwork is the incorrect location. And we couldn’t leave them at the venue as the gates to leave required the keys Its a bloody mess !
Read More
Giulietta
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Last minute gettaway and did not disappoint beautiful apartments lots of room , comfy beds , great pool area & secure complex with a friendly check in . Will def stay again
vicki
icon-Business Family
Business Family
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Great location, terrific pool area. Parking a bit of a challenge if you have a larger sedan/wagon or a 4wd, and there are no spare bays available. The townhouse has a great layout, good sized kitchen with everything you’d need, dining table presumably with chairs for the number of people staying, (we were 3 so that’s all the chairs that were around the table) spacious bedrooms, good air cons on both levels, 2 bathrooms, and a powder room off the laundry, balcony with bbq and seating. We had a small problem which was sorted out as best as possible given the time frame and which by all accounts is not likely to be a future problem. If you can’t walk up stairs easily, this is not the spot for you. Place could do with a couple of maintenance touch ups here and there but overall very comfortable.
Read More
Flori
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Nice
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

All over great place
Keryn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The property is located in a gated complex of townhouses, making it extra safe for families with kids. Our townhouse was clean and we had most of the things we needed. Additional cleaning items would have been appreciated. It's quite dark inside which would be easily fixed with stronger lightglobes and better blinds. We were disappointed the pool and spa were not adequately heated (supposedly solar heated) making it too cold to get in. Overall, a really nice place to stay. Communication with the property manager was straightforward and super friendly.
Read More
Paerangi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Nice property. The kids enjoyed the pool.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Fantastic stay and would highly recommend. Was difficult to make phone contact with reception prior to check in but apart from that it was wonderful. Thank you!
Christine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

A heated spa would've been excellent because the temperature of the water was for kids to brave only :)
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

Nice and clean. Kitchen is well equipped. Would be nice if a door mat is provided, especially during winter.
Narelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Liked the spa, was right on the road too noisy the traffic, too many stairs
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Spacious rooms. Convenient to harbor and restaurants. Be aware that key pickup is off site, a 5 minute drive to the office.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Pool area was lovely- air con upstairs was not effective
Lee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

I loved the spaciousness, cleanliness and close to drive to places. I loved the spa bath. Everything was truly great. Only a couple things I didn't like. The lounge was a hard lounge, needed a softer lounge with thicker cushions and upstairs window blind, could not have windows open as breeze knocked the blind around making it hard to sleep. Otherwise it was AMAZING!
Read More
Number of reviews per page
20
40