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Emilia Hotel By Amazing - Palembang

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Overall Ratings & Reviews Emilia Hotel By Amazing - Palembang

Traveloka (4,323)

Other sources (15)

8.6

Very Good

From 4,323 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Emilia Hotel By Amazing - Palembang

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Distance to City Center (63)

Staff Friendliness (58)

Bedroom (58)

Ambiance (57)

Accessibility (54)

Taste (53)

Hotel Area (49)

Surroundings (48)

Bathroom (48)

Variety (48)

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Traveler Reviews Emilia Hotel By Amazing - Palembang

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Customer reviews

p***a

Leisure

5.6

/10

Reviewed 6 day(s) ago

very uncomfortable for the price of almost 600 thousand

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1 people find it helpful

H***i

8.4

/10

Reviewed 2 week(s) ago

There are a lot of mosquitoes in the room. The floor is also not very clean.

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Jaka s.

Business

9.4

/10

Reviewed 2 week(s) ago

The staff is friendly and the location is near the mall

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G***a

Business

9.0

/10

Reviewed 3 week(s) ago

Maybe it needs another renovation, Emilia, and please speed up the check out process.

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2 people find it helpful

G***a

8.9

/10

Reviewed 3 week(s) ago

Please expedite the check out process

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1 people find it helpful

G***a

9.7

/10

Reviewed 4 week(s) ago

Clean, close to the city center, the breakfast is delicious but unfortunately the empek empek ran out and they didn't refill it, it's a shame because it's a typical Palembang food, and one more thing, the check out process is a bit long.

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f***a

10.0

/10

Reviewed 4 week(s) ago

Clean, fragrant room, delicious breakfast

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1 people find it helpful

D***a

8.5

/10

Reviewed 5 week(s) ago

I didn't like the room, it was scary, and getting into the hotel was a bit confusing.

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Nopryani L. S.

Business

10.0

/10

Reviewed 5 week(s) ago

I have stayed at this hotel many times and I invited my office friends to stay here and they were impressed.

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F***h

Staycation

10.0

/10

Reviewed 6 week(s) ago

It was good, the food was varied and delicious, but the check-in was a bit delayed, so we couldn't get into the room until 3pm.

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Sherly V.

10.0

/10

Reviewed 7 week(s) ago

The hotel staff are friendly and the service is good

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Johnesco S.

Business

8.4

/10

Reviewed 9 week(s) ago

Suggestion for deposit payments, don't be too rigid, you have to use cash, hello, we're in a modern era, please prepare cashless payments, it's a hassle if you don't bring cash.

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3 people find it helpful

Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your suggestions and feedback. We greatly appreciate your attention to our service. Regarding the deposit payment method, we will forward your feedback to management for evaluation purposes so that cashless payment options can be made available in the future for our guests' convenience. We look forward to welcoming you back to Emilia Hotel with an even better experience. Sincerely, Management of Emilia Hotel by Amazing Palembang

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Easy access to malls and playgrounds

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Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that Emilia Hotel's strategic location provides easy access to malls and playgrounds. We hope this convenience makes your stay even more enjoyable. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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Verified Traveler

Business

9.7

/10

Reviewed 11 week(s) ago

Emilia Hotel is the most accessible option, close to the mall, in the city center and lots of culinary delights around the hotel.

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Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that Emilia Hotel's strategic location provides comfort and easy access to malls, culinary centers, and areas around the city center. We hope you have a pleasant stay with us. We look forward to your next visit to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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tyan n.

10.0

/10

Reviewed 11 week(s) ago

The hotel is nice, strategic location

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1 people find it helpful

Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are delighted to learn that you were satisfied with the quality of our hotel and its strategic location. We hope your stay was a memorable one. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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Desiriee D. M.

Staycation

10.0

/10

Reviewed 12 week(s) ago

very satisfying .. walk to the mall, look for pempek across the street and everywhere is close

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Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you are satisfied with the strategic location of Emilia Hotel and its easy access to various places, including malls and Palembang culinary delights around the hotel. We hope your stay was always memorable. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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Anita s.

Leisure

10.0

/10

Reviewed 13 week(s) ago

The service is good, it's close to everywhere, the breakfast menu is delicious with lots of variations, the rooms are clean, and if you want to go to PIM, you just have to walk ☺️

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Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you were satisfied with our service, enjoyed the variety of breakfast options, and enjoyed the comfort of our rooms and the hotel's strategic location close to Palembang Indah Mall. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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S***y

Leisure

10.0

/10

Reviewed 14 week(s) ago

The hotel is strategically located, with varied and delicious food, friendly staff, including the chef. The rooms are clean and tidy, and the bathrooms even have hairdryers.

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1 people find it helpful

Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you were satisfied with the hotel's strategic location, variety of food, friendliness of the staff and chef, and the comfort of the rooms and facilities. We hope you had a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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s***a

10.0

/10

Reviewed 14 week(s) ago

Good hotel and fast response from the hotel staff

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Accommodation's Reply

11 Oct 2025

Dear Sir/Madam, Thank you for your positive review. We are very pleased to know that you are satisfied with the quality of the hotel and the prompt service from our team. We hope you have a pleasant stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang. Sincerely, Management of Emilia Hotel by Amazing Palembang

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Hanny S. A.

Staycation

8.8

/10

Reviewed 14 week(s) ago

Got an AC room but it's not cold 😊

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Accommodation's Reply

11 Oct 2025

Thank you for your feedback. We apologize for any inconvenience regarding the air conditioning temperature in your room. We will follow up on your feedback immediately to ensure optimal facility function and a more comfortable stay. We look forward to welcoming you back to Emilia Hotel by Amazing Palembang with even better service. Sincerely, Management of Emilia Hotel by Amazing Palembang

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