7.2
Pleasant
From 623 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

7.6

Traveler Reviews Hotel Diplomate

Number of reviews per page
20
40
Top reviews
Kamel
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is fine.
Alireza
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

In general the hotel failed in every aspect service
Verified traveler
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Saw moths flying in the room and two big areas of moth eaten carpet Also flying Israeli flag which is odd given the genocide in Gaza taking place
Paul
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice enough place for its location and price. Bit warm and trams outside.
Prasanna
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The stay was excellent. The staff were very polite and well accommodating. Easy lift access. The hotel is well connected with public transportation. A mall just opposite has a coop, pharmacy and a few other things for easy grab. The only issue I faced was the toilet, little less lighting, the loose shower fixture, and the curtains were a little weird. However, I feel the stay was good value for the money.
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Fenan
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It’s old and poorly maintained. There is hot water but the shower head drops. I was kindly loaned a kettle for the stay. Rather costly for what it is but I was only there to shower and sleep. Thank you
Gerlicia
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very good
Kaveh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The room's AC didn’t work and was noisy. The mattress in the bedroom was terrible. The bathroom didn’t have proper ventilation, so it always smelled bad. In general, I don't recommend this hotel anymore.
banik
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Too much roaches, dirt, dusty, garbage
David
icon-Business
Business
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

A short stay for a conference. Provided all that I needed. Convenient for walking and public transport.
Hafed
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good value for money
Yan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Nice place to stay!
CJ Connie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

10 minutes walk to city centre, nice hotel with very friendly staffs. Breakfast is continental selections with bacon and eggs, good enough to start our day. The room we stay with nice balcony overview the street. The bathroom is very tidy and clean but a bit old fashion. We saw the room next door with fresh look bathroom, maybe next time should request the renovated bathroom room. Overall very nice hotel.
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Ashley
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great customer service. Rooms wasn’t the best.
Kah Poh
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The hotel was a bit old with a retro lift. Average stay but can we ask for during a biz trip
Angela
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It was a good stay, staff friendly and generally helpful. We did ask for extra pillows and towels, only 1 bath and 1 hand towel in the room, for two people, but did not receive the asked for items. Hotel in a good location for the train station and central city area. The hotel interior was a little tired but perfectly clean.
Melisa
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Terrible breakfast (I could’ve made more food if I was at home) and the facilities were super outdated - I couldn’t believe that it was a 4* hotel! The room card stopped working 4 times during my 2-night visit and although the front desk were happy to help me, the first time I had to wait for over 15-20minutes! Overall a bad experience
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Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Delightful welcome at Reception - including raclette - and the room was spotless. We avoided breakfast at it seemed unfeasibly expensive!
Alistair
icon-Leisure
Leisure
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The hotel is in a very central position Geneva and not too expensive.
Oksana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Everything was good !
Number of reviews per page
20
40