Greetings from Ascent Hotel & Cafe, Malang. Thank you for your great review. We are so glad that you enjoyed our comfortable rooms, warm atmosphere and delicious breakfast. Your feedback inspires us to strive to provide the highest quality service and facilities to all our guests. We look forward to welcoming you back to Ascent Hotel & Cafe, Malang. For more information or reservations, please contact +62*********666 or email r*********@************.com. Brigitta Elisa, Marketing

Greetings from Ascent Hotel & Cafe, Malang. Thank you for choosing us. We are delighted that you were satisfied with our staff's service and room amenities before visiting Mount Bromo. We apologize for the inconvenience caused by the broken door and the delay in cleaning. Your valuable feedback will help us to improve our services in the future. We sincerely hope that we will have the opportunity to welcome you back to Ascent Hotel & Cafe, Malang again. We hope that you will enjoy an even more comfortable stay with us again. For any further inquiries, please do not hesitate to contact us at +62*********666 or email r***************@***************.com. Brigitta Elisa, Marketing Department

Greetings from Ascent Hotel & Cafe, Malang. Thank you very much for your positive feedback. We are happy to hear that you enjoyed your stay with us, thanks to our excellent location and friendly staff. Your valuable feedback is a great encouragement for us to continue providing the best service to all our guests. We look forward to welcoming you back to Ascent Hotel & Cafe, Malang. If you have any questions, please contact us at +62*********666 or email us at r**************@************.com. Brigitta Elisa, Marketing Department

Welcome to Ascent Hotel & Cafe Malang. Thank you for your positive review. We are very glad that you were satisfied with our staff's friendly service, as well as the comfort and cleanliness of our hotel. Your valuable comments are an important encouragement and motivation for us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Ascent Hotel & Cafe Malang again. For any inquiries, please feel free to contact +62*********66 or email r*********@***************.com. Thank you. Marketing Department Bridgeta Elisa

Warm greetings from Ascent Hotel & Café Malang, Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel a good place to stay and enjoyed the comfort of your room, the cleanliness of our pool, and our strategic location in the heart of Malang. We truly appreciate your feedback regarding the food variety — this will certainly be shared with our culinary team as valuable input for improvement. We look forward to welcoming you back soon for an even better stay. Should you need any assistance, please don’t hesitate to contact us at +62 811-3780-0666 or reservation@ascentmalang.com Warm regards, Bridgeta Elisa Marketing Communication

Warm greetings from Ascent Hotel & Café Malang, Thank you for taking the time to share your positive review. We’re delighted to know that you enjoyed your stay, especially our rooftop pool where you can relax while enjoying food and drinks with the beautiful view of Malang city. Your kind words truly encourage us to continue providing the best experience for all our guests. We look forward to welcoming you back soon for another pleasant stay at Ascent Hotel & Café Malang. Should you need any assistance, please don’t hesitate to contact us at +62 811-3780-0666 or reservation@ascentmalang.com Warm regards, Bridgeta Elisa Marketing Communication