Capital Plaza Hotel

Explore Capital Plaza Hotel
8.2
Very Good
From 1,000 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews Capital Plaza Hotel

Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location only short walk from historic downtown. Convenient parking next door
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is an older facility that is safe and in a good location, but it’s showing its age. The hotel is fairly priced for its condition. Parking is convenient and it was easy to go from the parking garage to the hotel. Our room had no soap the first night, we got some from the front desk the next morning. The shower head was so small in volume that it was truly difficult to take a shower. It rained the second night and our window leaked quite a bit of water inside. The hotel was quiet and safe and the beds were comfy. Again, I thought it was fairly priced.
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Susan
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Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room door didn't lock unless you were inside using dead bolt while we were out the door was unlocked
Laurie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk associates were very pleasant and helpful! Having breakfast included was a plus, though the eggs seemed to be made from powdered, or non egg substitute (no flavor). The room needed to be upgraded...stained carpet; bathroom was not very clean, and it had a broken plug (which was promptly fixed when reported). Also, the flapper in the toilet needed to be replaced, and the fan was unpredictable. Coffee maker and refrigerator worked fine.
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Joseph
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice clean hotel minutes away from Buffalo Trace Distillery.
Jen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy parking in the ramp behind. Breakfast included. Convenient for bourbon tasting. Could use massive updates, even to things like size of towels and pillows, better hairdryer, cleanliness in room, furniture updates, and cleanliness of halls and elevators.
Morgana
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Smells awful in and around the hotel. Room was dirty. I am going to a different hotel.
Chelsie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Mostly outdated feel like you’re walking into 80/90s - would be an amazing hotel if updated and kept clean. No refrigerator or microwave in room. Pool was good but the pool house is falling apart and very outdated limited seating that wasn’t also falling apart. Bar area and lobby area mostly great. Breakfast was not fantastic but I’ve had worse. All in all okay stay just wish it was more updated and felt cleaner.
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Timothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was very clean. Everyone was very friendly. We went to different bourbon distilleries and it was a great location for it.
Christopher
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Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Dated but clean room and facility. Loved the waterfall in the lobby!
Jason
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast had a nice variety of hot and cold options. Very dated facility. No ice maker on our floor. Had a nice treat bag of water and snacks waiting for us. Parking not convenient as it is a parking garage with a little walk. Very convenient to distilleries. Bed and linens were comfortable.
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable and well located
Bridget
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very friendly welcoming from the front desk. Our room was clean and comfortable. The location is great - walk to restaurants and a short drive to Buffalo Trace. A beautiful sunrise from the 7th floor facing West. The highlight of the stay was the breakfast. The biscuits and gravy amazing. Sausage, potatoes and eggs were so good. 10/10 would stay here again!
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George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Keep the waterfall.
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love the capitol plazai
Rod
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Shower water pressure was horrible. Just basically dripped out. Hotel was central to where we needed to be. The parking ramp is attached but a real hassle to get to. Breakfast was nice and the attendant was super friendly. Beds were okay.
Brooke
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Needs updates
Craig
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location very satisfied with stay friendly staff will stay there next visit
casey
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, staff was great
Danette
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

did not go to gym
Number of reviews per page
20
40