WoodSpring Suites McKinney

Explore WoodSpring Suites McKinney
6.2
Pleasant
From 623 reviews
Cleanliness

6.8

Room Comfort

6.4

Location

9.0

Service and Facilites

7.0

Traveler Reviews WoodSpring Suites McKinney

Number of reviews per page
20
40
Top reviews
Bryan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Killed , a few bugs as soon as we went in the room , Also seen a lizard in ths room , The worst part was the SMELL, on the 1st floor in hall way, My room # was 110 , Room also had a smell also , The shower 🚿 sprayed towards the roof think it may need some thread tape,
Indranil
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is n
Ace
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Black mold growing in the window, A/C didn’t work smelly.
Mary
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel room was great, nice and clean. TV was small and internet did not allow game consoles but there was cable. Beds were absolutely terrible though. Felt like sleeping on a peice of plywood with a single, small pillow.
Brianna
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Dirty
Bill
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There was no coffee pot in the room or on the entire property and no front desk available in the morning at all. You could smell cigarette smoke in Elevators and down the halls. would not recommend this place to anyone. Left whiskey in freezer and they through the whole bottle away.
Greg
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Surprisingly nice hotel for the price
Coy
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice an quite.
Nicholas
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Front desk was helpful however it was locked up so I was unable to check out til 11am. The place smelled of mold, weed, and mildew. The rooms had roaches which is disgusting. DO NOT RECOMMEND
Norma
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Receptionist at chicken was extremely nice and very professional. I apologize I don't remember her name. It was Elvira Elvira or something with an e. Very pleasant.
Jeffrey
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was physically quite clean. But the smell. Mold, urine, cleaning chemicals, bug spray, and no refunds.
Ally
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nothing
Sandy
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wasn't sure what I was expecting at the price. However I can say that I didn't expect to arrive to find a bed on a metal frame that moved every time you did. The room is clean but to what standards. I'm pretty sure this place is used by long term customers meaning they are there for a while. There is no "lobby" per say and the entrance doesn't even look like an entrance. All other entry locations had tables for the smokers which were all occupied. People were in the parking lot drinking. Maybe I'm spoiled but I wouldn't recommend this hotel to anyone.
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Chandra Shekar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The shower in room 325 was not working. We were in a hurry so we vacated the property without reporting the issue.
Jacob
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We
Cynthia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I find it very odd that for the condition of the property, and the cost of the property, that there were not more amenities offered. Ive paid less and there has been a breakfast offered. I was informed by front desk staff that therenis none. I do not recommend this hotel.
Steven
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great for location, service, and price.
Stormie
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean!
Ahmed
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

From the start, my experience with this hotel was unusual. While booking online, the site noted the front office would close at 10 PM. Since I was arriving closer to midnight, I called ahead and was told check-in at any time would be fine. However, during that call and again upon arrival, I was reminded no less than four times that check-out was strictly at 11 AM. I respect the policy, but the repeated emphasis felt excessive. We arrived around 1:00 AM just looking to rest before continuing our trip. Unfortunately, around 6:00 AM, we were abruptly woken by the sound of water. It was raining, and we discovered a significant ceiling leak near the window. The floor was soaked, and the noise woke up my entire family. We called the front desk for help, but no one answered. Later, when we spoke with the staff, there was little acknowledgment of the issue. No room change was offered, no assistance provided, and not even a partial refund suggested for the clear disruption. It felt as though our concerns were brushed aside. All we wanted was a safe, clean place to sleep—but instead, we were left frustrated and tired. The condition of the room only added to our disappointment. It was outdated and clearly hadn’t been renovated in decades. Sadly, I won’t be returning, and I can’t recommend this hotel to others.
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Verified traveler
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

When we arrived we were told we didnt have a room even tho they had our name. Blamed it on a third party that wasnt supposed to be taking room reservations because of a water main break. When we asked for a refund on our card we were told there was nothing the hotel could do because we booked thru a 3rd party.
Number of reviews per page
20
40