Toilet and hallway condition needs attention.

No bath robes. No mini bar , no little perks in the room that should be there for the nicest hotel in Yellowknife

The location was convenient to town while still feeling safe. The room was clean and comfortable, and the hotel staff were friendly and helpful. Glad we picked this hotel over some of the others in town!

Excellent experience

Very comfortable

Great stay comfy

Check in was quick. The staff were average. Not very friendly. The room was clean but lots of dust built up on the ceiling from the vents. The view was beautiful and the hotel was safer than Nova as it requires a key to use the elevator. The restaurant was nice but staff were lacking customer service skills. We requested room service our first night which arrived promptly. The next night we ordered again but they said they were Too busy. Our last night my daughter had spilled milk on our sheets. I requested for them to be changed but the concierge informed me that after 6pm there was no housekeeping staff. The hotel was in walking distance of restaurants, parks and waterfront. Overall okay stay.

Nice hotel

King size bed was very nice

It’s in the heart of Yellowknife easy access to everything

Good experience. Very good breakfast this morning.

The hotel, by Toronto standards, would be just average, but for Yellowknife it's one of the best hotels around. Super friendly staff. Room was clean and bed comfortable.conveniently located within walking distance of anything you might want to see in the city. Frame Lake trail is a short walk from the hotel entrance. Great 5.5 km hike around the lake.

Good location. Rooms are a good size. Need a key in elevator which is good for security

This is a great hotel to stay at for easy access to Yellowknife downtown. Easy walking to restaurants, shops, and the Prince of Wales Centre. Perfect proximity to Frame Lake and Niven Lake walking trails as well.

Already described my issues

The A/C wasn’t working, I expressed this to the front desk, the next night, same issue, room was almost 25 degrees. Then as I was checking out I told them no one fixed it, no one offered to switch the room, and they said I would recieve a call, no call. The bathrooms were not cleaned well. I usually have no issues at this hotel but this stay was not good. I also ate at the restaurant, the customer service was good but the food was not cooked well and I was a little surprised when I wasn’t offered a discount after having to send it back.

The hotel is very good located. The staff is very friendly. The fact of having an airport shuttle is another plus.

Easy check in. Clean room.

Expedia had failed to reserve 2 rooms, but at the check in we were above to book another room at about $400 less for the 3 nights than Expedia would have charged.

Great spot in Yellowknife. Rooms are clean with good beds. Both the restaurant and bar serve good food and friendly staff.