9.2
Exceptional
From 181 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

Traveler Reviews Elia Bettolo

Number of reviews per page
20
40
Top reviews
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved this property. In the middle of the action! staff was soooo friendly and gave great local recommendations, especially Areti! One thing was no parking, as this is in a pedestrian area, but we parked at a structure a couple minute walk away.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice room and clean. Great location if you want to be in the middle of Old Town Chaina. Be aware that parking is EXTREMELY difficult in this area even on weeknights.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. The staff are very helpful and friendly.
Jamie
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

First thing to know is that a cab does not pull up to the hotel as the area is restricted to vehicles. Mind you it’s not a far walk, but we came in by bus from Heraklion and it took us a bit to find the hotel and we had a few suitcases to lug with us. Thankfully the wheels did not fall off😂. Our room was small so we requested an upgrade and they were very accommodating. We had a balcony and really enjoyed sipping some wine and absorbing the energy. Location is prime, walking distance to everything. There is a small elevator there which is a bonus. Overall a nice enjoyable experience
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Timoleon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very friendly, accommodating and kind staff, Maria and Areli are the best you can find. They went so out of their way to help us. Hotel is located in a pedestrian old town of Chania so there is no parking closed by. It’s a problem for the old town area.
Malvika
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Amazing stay. Very good location of the hotel. Helpful staff
BOB
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean, modern hotel in the old town Chania. Excellent Greek breakfast included.
Jason
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location and awesome breakfast
Thumy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The place was beautiful and spacious. The location was great, central to everything.
Laura
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

While I only got to spend one night at the property, it was definitely a property I considered staying at for longer. The staff was very friendly both at check-in and check out. I did initially have a bit of trouble finding the location as it’s right in the middle of, an area with restaurants and shopping and easy to miss. That being said, there being an elevator and also it was very quiet for being in a busy neighborhood spot. I would definitely consider staying here in the future if I should return to the area.
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Annie
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Hands down recommend staying here. Walking distance EVERYWHERE. Brealfast was delicious. Rooms are spacious. Loved it
Chris
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Great place. Very comfortable and clean.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very good location
Dina
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent location
Valeria
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

In summary, staying at this hotel was amazing and I highly recommend it. We arrived early in the morning so our room was not ready. The staff helped us by letting us leave our luggage while we explored Old Town and waited for the room to become available. Check-in was very quick and easy. The room was clean and the bed comfortable. Breakfast was also really good and fresh. The location of the place is great as it is in Old Town, and getting out of Old Town is easy and quick. Even though there were a few restaurants right next to the hotel that would stay open late, I don’t think the noise was ever a bother and I am a light sleeper (I think that all the walking would tire me out and help me sleep better haha). But once the windows were shut, the noise was muted a good amount. Beware that elevators tend to be small. The only thing that was tricky was finding the place. We were only lost for like 5 minutes, so not a big deal. I think there might be a problem with the linked address because when I clicked on it and was directed by google maps to the address it wasn’t the right location, I believe it was the old location of the hotel. But that was easy to solve by just searching the hotel’s current address on google. I think what also contributed to that is that there are many nooks and crannies in Old Town. I would just suggest correcting the address on this site if that hasn’t been done yet. Thank you for the amazing stay!
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Monique
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Quiet very affordable place , lots of restaurants walking distance!
Lynelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Parking was hard to find. Nice room and amenities. The night staff went over and above for us!!
Simran
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Staff was great , accommodation was as promised! Quite a bit shower as well Location was the absolute best as well. 10/10
Petra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Lovely, clean hotel in old town. Great location. Very comfortable bed.
Tom
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Wonderful staff! Very kind and thoughtful. Clean rooms and great service
Number of reviews per page
20
40