Room was clean and warm. Bed and pillows a bit lumpy and firm for my liking so didn't sleep as well as I'd have liked. Breakfast was very good and staff were first class.

Always a great day here, super friendly staff, rooms always clean and comfy beds. Breakfast is excellent. Highly recommend.

I have stayed at Osborne Hotel a couple of times now whilst out on 'work dos'. The rooms are spotlessly clean and have everything that you require for an overnight stay. The staff are exceptionally friendly especially Laura on Reception. She makes you feel so welcome. Full English breakfast the next morning is also wonderful!

Clean, friendly staff and good breakfast.

Great value for money. Very helpful and friendly staff. Comfortable room. Everything we needed

The staff were absolutely wonderful , very helpful and accommodating , Would highly recommend this hotel

Warm welcome. Kind helpful staff. Good breakfast

Very comfortable hotel offering amazing service and a very good breakfast.

Very friendly staff, clean and comfortable room.

Great staff. Everyone very helpful and friendly. Great location. 20 mins walk to centre or take the bus from the bus stop just across the road. Restaurant attached to hotel was fab for evening meal. Great food and great price.

Super friendly staff, ideal hotel for work trip

Room was clean (although there was a sandwich in the bedside drawer left by previous inhabitants!), staff eere so so friendly and helpful, breakfast was yummy and ao decent considering included in price. A total gem of a find!

Ideally situated with plenty of bars and restaurants nearby

Fabulously friendly staff.

The hotel is in a good location, only a short walk from the city centre. There are a few free parking spaces which is nice. Rooms are basic and a bit dated but ok, shower performance in the family room was not great. Breakfast is good. Staff are very friendly.

Good location, good room, the lady at the desk was helpful.

Great breakfast with waitress service and a convenience store across the road

Staff were fabulous from checking in to check out , through the night and at breakfast (which was lovely too!) Definitely stay here again

Lovely clean hotel. 15 min walk from Newcastle city centre and close to public transport options. Italian restaurant attached who were happy to provide food to take back to the room (food was excellent too!). Staff were really friendly and helpful and having a grab and go breakfast you child pre order was a great option

Great hotel