Traveler Reviews Holiday Inn Express & Suites LOUISVILLE DOWNTOWN by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
Jesse
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything was great about this hotel. Breakfast was good and staff were very friendly. Easy walking distance to most things, easy jog to the river trail. Will stay here again.
Ralph
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Initial check in guy was kinda rude. Like he didn't want to have to repeat himself when I asked for some clarification. The other clerks at the check in desk seemed fine.
Mark
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property.. parking is very convenient in the garage next to them. Walking distance to anything whiskey row. Clean and friendly staff. Highly recommended and will stay here again
Katterine
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We enjoyed the hotel. It is in downtown Louisville, it is safe and walkable. Nice breakfast but had to pay additional for parking.
Jessica
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I enjoyed the breakfast options and the front desk was super helpful and friendly. I was very pleased that everything was walking distance and the airport was nearby
Pedro A
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Vgg
Wayne
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff very helpful and courteous. Room was clean
David
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed the gym. Need more shops and restaurants near by. Enjoyed the breakfast. AC hard to adjust a comfortable temperature.
Marcin
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Building is clean and modern. Parking garage is located across the alley, not under the building, which is a bit inconvenient, especially since the daily fee is expensive.
Franciz
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We got there and they didn’t greet us, the hotel has no pool, and we had to pay for parking as well
Pamela
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very little to no choices of food available nearby after 10pm.
Sharon
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Exactly as advertised. Staff was exceptionally helpful and friendly. Located within walking distance of everything we were there to do.
LEe
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Couldn'r park
Karan
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Front desk very helpful and welcoming
Serkan
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Perfect location, very clean , a very well condition and an unrivaled breakfast.
Tanya
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean rooms. Friendly staff
Stephen
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very friendly, helpful staff. Very clean and quiet.
Gerry
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff was professional and friendly. Room was clean. And breakfast is a bonus:)
Starr
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Really loved this hotel. VERY clean. Me and my friend had an amazing stay there. Front desk was nice and helpful gave us some local business recommendations while we were there for the weekend and she recommended some good places I wish i remembered her name. Only thing a lil frustrating was the bill being different than what I was told it was $80 more than what my receipt was for. I was told this was apart of the taxes that they don’t apply online. Wasn’t the biggest deal to me but I wish I knew that beforehand. Other than that highly recommend the stay.
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Josh
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
They wouldn’t let me check in, because my mom got sick and couldn’t come. I need a refund for the trip. They said I can get a refund at the front desk because I wasn’t allowed to stay even after booking a reservation