Dear Valued Guest, Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed our comfortable rooms, breakfast, and helpful staff. It’s wonderful that you appreciated our airport transfer service, bicycles, and transportation to the beach. We look forward to welcoming you back on your next visit. Warm regards, Paul-Resort Manager

Dear Valued Guest, We would like to thank you for choosing to stay with us and for taking the time to write this valuable review. We are delighted to hear that you enjoyed our hotel's comfort, breakfast, staff and location near the beach and local market. We look forward to welcoming you back in the near future and providing you with an even better experience. Best regards, Paul-Resort Manager

Dear Guest, We are truly sorry to hear that you feel this way. Please allow us to clarify that Proud Phuket follows a strict policy of transparent pricing, and we only charge for services that are clearly communicated and agreed upon by our guests — whether through direct booking or third-party platforms. If you believe there were any incorrect charges or misunderstandings, we would sincerely appreciate the chance to investigate. Kindly contact us directly at [hotel email or contact number] ] with your booking name and stay dates, so we can look into this matter thoroughly and resolve it as quickly as possible. We take all feedback seriously and are committed to providing fair and professional service to all our guests. Sincerely, Paul-Resort Manager