Fraser Place Setiabudi Jakarta

Explore Fraser Place Setiabudi Jakarta
8.8
Very Good
From 1,325 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about Fraser Place Setiabudi Jakarta
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Room Space (12)
Bedroom (11)
Distance to City Center (10)
Family Friendly (10)
Staff Friendliness (10)
Ambiance (10)
Surroundings (9)
Hotel Area (9)
Accessibility (8)
Bathroom (8)
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Traveler Reviews Fraser Place Setiabudi Jakarta

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Customer reviews
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Annisa F.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
So comfortable and has many options for refreshing items
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Accommodation's Reply
13 Oct 2025
Dear Guest, Thank you for your kind feedback. We’re glad to know that you had a comfortable stay and enjoyed the variety of refreshing options available at Fraser Place Setiabudi. Your comments truly encourage our team to continue providing the best service and experience for all our guests. We look forward to welcoming you again soon. Best Regards, Rizal H. Sultoni General Manager
R***o
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Staycation
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8.5
/10
Reviewed 13 week(s) ago
Staying here is comfortable for the room and ambiance. The location is also opposite Plaza Setiabudi One so it's only a short walk. For those staying here, it's very important to pay attention to access. The entrance is from the front, not the back because it's a different residence, even though the signs direct you to the same place. Furthermore, parking in the basement is very troublesome because you have to ask for an access card first, then exit the building and re-enter. Likewise, if you've checked out and made the wrong exit, you'll be stuck and unable to exit, so you have to be very careful. It's recommended to ask security first for parking or accessing your car. Hopefully, the service can be improved in the future so you can always get information on how to stay at Fraser Residence.
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1 people find it helpful
Accommodation's Reply
28 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience staying at Fraser Place Setiabudi. We are pleased to hear that you enjoyed the comfort of your room and the hotel's strategic location. We also appreciate your feedback regarding entry, parking, and vehicle entry and exit procedures. We will share this feedback with the relevant team to ensure a smoother and more convenient guest experience in the future. We look forward to welcoming you back and providing you with a more comfortable and enjoyable stay. Best regards, Rizal H. Sultoni, General Manager
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Mochammad D. A. S.
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Business
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9.6
/10
Reviewed 14 week(s) ago
the security guard in lobby was sucks! Cant give direction for the guest
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr. Mochammad , Thank you for sharing your feedback. We sincerely apologise for the experience you had with our lobby security team. Providing accurate directions and assistance to our guests is very important to us, and we regret that we fell short during your visit. Please rest assured that your comments will be addressed with the team to ensure better service in the future. We truly value your feedback as it helps us improve and maintain the high standards our guests expect. We hope to have the opportunity to welcome you back and provide a seamless experience next time. Best Regards, Rizal H. Sultoni General Manager
R***a
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10.0
/10
Reviewed 19 week(s) ago
Comfortable, clean, and strategically located. Perfect for bringing a large family.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thank you for taking the time to leave a positive review. We are pleased to know that our comfort, cleanliness, and location provided a pleasant experience for you and your family. We look forward to your next visit to Fraser Place Setiabudi Jakarta. Best regards, Rizal H. Sultoni, General Manager.
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RM Seno B. U.
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Business
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9.4
/10
Reviewed 21 week(s) ago
The location is close to places to eat and the room conditions are clean and comfortable.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for sharing your positive review of your experience at Fraser Place Setiabudi Jakarta. We are pleased to know that you felt comfortable with the cleanliness of your room and enjoyed our strategic location and proximity to a variety of dining options. Reviews like this mean a lot to us. We look forward to welcoming you back on your next visit. Warm regards, Rizal H. Sultoni. General Manager
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E***a
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
Very satisfied staying here. All the rooms are very clean with complete facilities and the hotel staff are friendly. Activities in the hotel are varied and if you are bored you can walk across the small road to Setiabudi One, where there are many coffee shops, various culinary delights, cinemas, and even flower shops. Since the pandemic, Frasser Setiabudi has always been our family's choice for a staycation in the city.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your review of your stay with your family at Fraser Place Setiabudi Jakarta. We are very pleased to know that you are satisfied with the facilities, cleanliness, and comfort that we provide. Positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Rizal H. Sultoni. General Manager.
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Jimmy
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10.0
/10
Reviewed 30 week(s) ago
Keep up the excellent work. We had a wonderful time at your property.
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Accommodation's Reply
02 May 2025
Dear Mr. Jimmy S., Thank you for your kind words. We are delighted to know that you had a wonderful time at Fraser Place Setiabudi Jakarta. Your encouraging feedback truly means a lot to us, and we will continue to strive for excellence in providing memorable experiences for all our guests. We look forward to welcoming you back in the near future. Warm regards, Rizal H. Sultoni General Manager
Hirzi H.
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Staycation
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8.8
/10
Reviewed 31 week(s) ago
The review is out of 4 points max. Facilities: 4. Services: 2. Food: 2. Parking: 1. Amenities: 3. Room Quality: 4.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Fraser Place Setiabudi Jakarta. We are pleased to learn that you were satisfied with our facilities and the quality of the room. However, we regret to hear that other aspects of your stay, such as service, food, and parking, did not fully meet your expectations. Your comments are valuable and have been shared with the respective departments for our continuous improvement. We appreciate your input and hope to have the opportunity to serve you better in the future. Warm regards, Rizal H. Sultoni General Manager
M***d
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Staycation
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9.7
/10
Reviewed 31 week(s) ago
Very nice staff and good location.
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Fraser Place Setiabudi Jakarta. We are truly pleased to hear that you found our staff very nice and appreciated our convenient location. Your kind words serve as a great motivation for our team to continue delivering warm and thoughtful service. We look forward to welcoming you back soon. Warm regards, Rizal H. Sultoni General Manager
Yultrianty D. P.
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Staycation
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9.7
/10
Reviewed 37 week(s) ago
I love this apartment. So sure for coming back to this apartment.
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Accommodation's Reply
11 Mar 2025
Dear Guest, Thank you for your perfect rating! We truly appreciate your support and look forward to welcoming you back to Fraser Place Setiabudi Jakarta for another exceptional stay. Best Regards, Rizal H. Sultoni General Manager
Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
An ideal place for a family staycation—friendly service, easy access, a cozy atmosphere, and complete facilities.
2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear valued guest, Thank you for sharing your experience! We are delighted to know that Fraser Place Setiabudi Jakarta provided the ideal setting for your family staycation. Your kind words about our friendly service, convenient location, and well-equipped facilities mean a lot to us. We look forward to welcoming you and your family again for another memorable stay. Best regards, Rizal H. Sultoni General Manager
g***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
A highly recommended apartment for a vacation with your beloved family. Next time you have to come here again
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Accommodation's Reply
03 Feb 2025
Dear Valued Guest, Thank you for your positive review! We are glad to know that you enjoyed your stay with your family at Fraser Place S. Tiabudi. We look forward to welcoming you back for your next vacation. Best regards, Rizal H. Sultoni. General Manager
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Kanchan S. R.
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10.0
/10
Reviewed 46 week(s) ago
Amazing place to stay! In the center of the city, easily accessible to the major malls like Plaza Indonesia, Grand Indonesia, and it's right opposite Setiabudi One Mall—lots of food options there, cafes, salon, massage place. Must stay with family or alone. Safe for women.
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Accommodation's Reply
06 Jan 2025
Dear Mr/Ms. Kanchan S. R., Thank you for your glowing feedback! We’re delighted to know that you had an amazing stay with us and appreciated our central location, offering easy access to Plaza Indonesia, Grand Indonesia, and the convenience of Setiabudi One Mall just across the street. We’re pleased that you felt safe and comfortable during your stay, whether traveling alone or with family. Your kind words motivate us to continue providing a welcoming and enjoyable experience for all our guests. We look forward to hosting you again soon! Warm regards, Rizal H. Sultoni General Manager
A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
Good stay so far. Maybe i will try another fraser
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Accommodation's Reply
28 Dec 2024
Dear Guest, Thank you for sharing your experience at Fraser Place Setiabudi Jakarta. We’re pleased to hear that you enjoyed your stay with us. Should you decide to explore another Fraser property, we hope you find the same level of comfort and excellent service that we strive to provide. It would be our pleasure to welcome you back should you return to Jakarta in the future. Warm regards, Rizal H. Sultoni General Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 62 week(s) ago
Very disappointing, because it didn't happen 1, 2, or 3 times. But more. It turns out that the service from Fraser Setiabudi is very bad. Because I experienced it, if I tell the experience here, it's not enough. What's clear. Just thank you. Even if it's free, I don't want to come here again. Very. Very. Very disappointed.
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3 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Valued Guest, Warm greetings from Fraser Place Setiabudi Jakarta. We are very sorry to hear about your less than satisfactory experience during your stay at our property. This is truly a concern for us, and we are committed to continuously improving our services for the comfort of every guest. We would like to understand more about the issues you are facing so that we can take appropriate corrective actions. We appreciate the time you have taken to provide feedback, and we hope to be given the opportunity to improve this less than impressive experience. We value every guest who comes to Fraser Place Setiabudi, and we sincerely hope that you will give us another opportunity in the future to prove the improvement in our service. Thank you for your attention and understanding. Best regards, Rizal H. Sultoni. General Manager.
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R***d
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Transit
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8.2
/10
Reviewed 63 week(s) ago
Generally good, but the water has a slightly unpleasant odor for initial use.
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4 people find it helpful
Accommodation's Reply
11 Sep 2024
Dear Valued Guest, Thank you for sharing your review with us. We apologize for the inconvenience related to the smell of the water that you experienced at the beginning of use. We will immediately follow up on this with the relevant team to ensure that the water quality is always well maintained. We look forward to welcoming you back for a more enjoyable experience on your next visit. Best regards, Rizal H. Sultoni. General Manager.
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Reno V. B.
icon-Business
Business
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10.0
/10
Reviewed 64 week(s) ago
Excellent service from staff and hotel.
1 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Mr. Reno, Thank you for your kind words. We are delighted to hear that you experienced excellent service from our staf and enjoyed your stay at Fraser Place Setiabudi. Your satisfaction is our priority, and we hope to welcome you back for another great stay. Warm regards, Rizal H. Sultoni General Manager
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Because the check in was late at night, so the time for the staycation was too early, the best view from the room, the hotel size is spacious and the location is strategic... the lobby and hotel area are cool, there are lots of plants" and there is a family mart...
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Accommodation's Reply
30 Aug 2024
Dear Valued Guest, Thank you for your positive review. We are very pleased to hear that you enjoyed your stay at Fraser Place Setiabudi, Jakarta. We hope that your next visit will be more satisfying, and we look forward to welcoming you back with a more memorable experience. Warm regards, Rizal H. Sultoni. General Manager.
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Goei R. Y.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Still one of the best experiences of staying at one of the best places in South Jakarta.
1 people find it helpful
Accommodation's Reply
15 Aug 2024
Dear Goei R. Y., Thank you for your kind words and for choosing Fraser Place Setiabudi, Jakarta for your recent stay. We are delighted to hear that you had one of your best experiences with us and consider our property one of the best places in South Jakarta. Your satisfaction is our greatest reward, and we are thrilled that we could meet your expectations. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, Rizal H. Sultoni
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Good, comfortable, clean, wow, spacious.
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Accommodation's Reply
18 Jul 2024
To our esteemed guests, Thank you very much for the positive review you have given for Fraser Place Setiabudi, Jakarta. We are very happy to hear that you felt comfortable, satisfied with the cleanliness, and impressed with the extent of our facilities. We always strive to provide the best experience for our guests, and your positive feedback really motivates us to continue improving our services. We hope to welcome you back in the future. If there is anything we can do to make your next visit more enjoyable, please don't hesitate to contact us. Warm regards. Rizal H. Sultoni. General Manager.
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