Swiss Star Tower

Explore Swiss Star Tower
6.0
Pleasant
From 230 reviews
Cleanliness

6.4

Room Comfort

6.0

Location

6.0

Service and Facilites

5.6

Traveler Reviews Swiss Star Tower

Number of reviews per page
20
40
Top reviews
Edyta
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I booked an apartment with wi fi and the details to log in were to be available in the room. We searched everything multiple times and nothing w as found. We went out to find some public qi fi and emailed the hotel that the WiFi login details are missing. We received a reply and went back to the apartment. It turned out that those details did not work at all. Very annoying. For me the internet is actually crucial so now I need to find a place with the internet and will not be using the apartment during the night at all. I will be requesting a refund as I did not get what I paid for.
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RITA
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy check inn and easy check out
Jon
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Old dirty property with zero parking. Add $50 for parking blocks away.
Sassy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The place was hot, no Ac and very noisy. We were very uncomfortable during our stay. The terrace is accessible by other bldg tenants. No curtains, the room smells bad and have little cockroaches. The hallway smelled rally bad. There’s a kitchen but no sponge or detergent provided should we opt to cook. The price is very expensive considering the experience. The glass door is broken. We couldnt sleep because of the noises. If the glass door was working ok and if they had an AC, the price would be reasonable. The bed is messed up, no extra pillows. Those who want to stay here, see it for yourself. But it is not recommendable. Of all the places I booked through expedia, this is the worst of the worst.
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Guillermo
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Smells to smoke
Shama
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

AVOID!! The balcony is shared with other apartments, so not safe to leave the balcony door open to cool the room as there is no fan or air conditioning. The front door of the apartments was wide open, not locked. The bathroom fan did not work so after a shower it was like a sauna. The bed was like sleeping on a wooden floor. It was dirty, smelly and overall disgusting. Save your money and book somewhere else.
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Manish
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The property room was facing the railroad and all night, there are trains moving. i had 4 rooms 2 rooms bathrooms door didnt close There was a lot of confusion of automated checkin and although I got it resolved after 1 call, there were a number of people who had the same issues Cleanliness was lacking. I would avoid this
Emmanuel
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great and convenient.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We arrived. The door to our room was wide open. Bag of garbage and dirty sheets by the door. Sink dirty with toothpaste spit. Mattress dirty. No sheets. No one around to speak with. No response to email. No response to phone call. We then booked at the Marriott Courtyard and that hotel was amazing. Very disappointed. Also wrote hotels.com and no reply.
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Cathy
icon-Leisure
Leisure
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good location, but service group is not nice to guests
Tori
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It was nice and central, but no air conditioning or fan so very hot
Ron
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

no ac, lots of train noise, and noisey neighbors. Bed was broken. no communication, parking was expensive and blocks away.
Haley
icon-Leisure
Leisure
2.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Did not feel safe in the area at all
Satya
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

The apartment has no air condition requiring keeping windows open slightly for air. Because the build is very close to a very noisy/busy train station we could not get any sleep for all the nights we stayed. Every 5-10 minutes trains go by rapidly making a lot of noise. The train station is only one stop away from Zurich HB. The apartment has no coffee maker or a toaster although mentioned as having kitchen. Electrical outlets have problems; sometimes don’t work. Refrigerator and microwave oven share the same electrical outlet. Bring your own multiplexer.
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Mohamed
icon-Business
Business
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

The place next to train station has no double glass window ,it’s very difficult to sleep, TV not working, sofa cover not clean.
Beeshmoy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Works for the price. Some reviews are overly showing this in bad light, but it's close to a railway station, so easy for transportation. The area is slightly shady but there are kids playing around and it's still very safe
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

The property itself was in a very convenient location, close to local trams, trains and buses. However this unfortunately made the room very noisy with the doors open, if there was air con in the room we wouldn't need the doors open. But unfortunately it was far too hot to keep them closed. The check in was a nightmare, as we were told different things by different means ie our email confirmation said one thing, the automated voice message for the building said another, and when we finally got through to a human he said something else. So check in itself took a good 30 minutes. Room was pretty much what you'd expect for the price, but the electrics were pretty questionable and the pillows felt like a pillow case full of cotton balls. Pretty much definition of 'you get what you pay for'.
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Eric
2.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

It was insanely hot in Zurich, 98 to 100 degrees on the day we stayed, and there is no air conditioning. The room was sweltering all night long. The room was on street level and was incredibly loud as well, if sounded like we were sleeping right on the street with traffic and trains and sirens and music all night long. This was singularly the worst night we have ever spent at a hotel Plus it was dirty and there was still water drying on the bathroom floor when we checked in. Maybe in winter it would be better, but we would personally never stay here again.
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Verified traveler
4.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Conveniently located next to public transport.
Verified traveler
4.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Won’t recommend it to anyone
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