Universal Grand León & Spa

Explore Universal Grand León & Spa
9.4
Exceptional
From 108 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Universal Grand León & Spa

Number of reviews per page
20
40
Top reviews
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff is friendly and helpful. The property of the hotel is also very nice and beautiful. The neighbourhood is more or less average, but the views of the sunsets are absolutely stunning. The food is very good and the variety of the breakfast buffet ist great. Also the starters and desserts of the buffet at evening is also good. The variation of the a la carte dinner could be better.
Read More
Svenja
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff has been second to non: incredibly nice, attentive,very helpful and in a good mood every single day. They do not try to upsell anything which has been the case in many other resorts. It's a modern and clean hotel. Rooms are clean and have a modern tranquil look. The location itself is very quiet. Only downside would be that a car rental would be needed if you want to see many places across the island as it is not that well connected by public transport. The local bus only runs once an hour. Half board: very good quality food but after a week, the choices at the a la carte dinner get slim.
Read More
Steve
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A beautiful Hotel with excellent facilities. The restaurants were outstanding. the staff super friendly. The cleaners deserve a mention too as the entire Hotel was spotless. The waiting staff were very attentive & friendly.
Adam
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really liked this hotel. Spa facilities were really great and little details really make a difference around the hotel. Breakfast options were one of best we had experienced, so many great choices. Would stay here again.
Jelena
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great atmosphere and facilities. The only suggestion is to improve evening entertainment (maybe it’s only that evening wasn’t good) Staff is nice and very helpful
Zach
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The indoor pool and spa was awesome, and the rooms were great. Breakfast was really good with a large variety of options. The pool area was great as well.
Stacy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel is truly 5 star service and food. The staff could not have been nicer. A true breath of fresh air after so many other places we had been in Europe. Two thumbs up!
Agustin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean, nice rooms, friendly staff and great food.
Stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We highly recommend this hotel. Pros: (1) Excellent staff, especially Mercedes in the spa & the entire restaurant & housekeeping staff (2) Early & easy check in (& check out) (3) Elegant, beautiful resort with really no need to leave the property (4) Easy, ample & free on-site parking (5) Expansive breakfast with lots of choice Cons: (1) Really none
Read More
J Marcelo
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This place was great. I would definitely stay here the next time I am in Mallorca.
Jake
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

One of the best hotels we’ve stayed at.
Lili
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This is the best resort I’ve been to. It is truly the bet. Amazing amenities, great ambiance, clean, beautiful- no gorgeous- view of the ocean.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Amazing property!! Loved our stay there!
Sheallika
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great stay!
Alessa Stefania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Service and facilities at the resort were exceptional. Would definitely recommended.
dianna
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I will happily recommend this hotel because the Service is far superior to any other hotel visited. I arrived late, food waiting in my room. Breakfast offered a fabulous selection. Lunch and evening meal fabulous quality. Reception desk very helpful. Pool lifeguard really helpful ensuring bathers have clean comfy areas to sunbathe. Room and hotel in general spotless. Thanks so much for a fabulous stay.
Read More
Karyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Best hotel I’ve ever stayed at. Beautiful property, excellent amenities, staff was so helpful and the food was delicious. Highly recommend.
Sean
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The hotel was very good and the staff excellent. The area around the property was very poor, lots of construction and badly maintained beach front. Other hotels in area in poor condition.
Gemma
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great spa, food and staff. Comfortable and quiet rooms.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Great service, friendly staff, clean rooms, property is very well maintained. We loved our stay at this hotel. It is nearby a street with shops and restaurants which was great for our afternoon walks. Also, one of the best breakfast buffets I've ever had. Would definitely go back again!
Number of reviews per page
20
40